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- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join the Leicester Marriott, a leading hotel brand with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience preferred, but passion and enthusiasm are key!
- Other info: Flexible hours and a fun work environment await you!
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world\’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note:
This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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Food & Beverage - Casual worker employer: Leicester Marriott
Contact Detail:
Leicester Marriott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage - Casual worker
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be ready for an impromptu interview! When you apply through our website, keep your phone handy and be prepared to chat about your experience and why you’d be a great fit for the Food & Beverage team.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your passion for hospitality shine through. A warm smile and friendly attitude can go a long way in making a memorable impression.
✨Tip Number 4
Follow up after applying! A quick message expressing your enthusiasm for the role can set you apart from other candidates. It shows you’re genuinely interested in joining the Leicester Marriott team.
We think you need these skills to ace Food & Beverage - Casual worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant experiences or stories that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage role. Highlight any customer service experience and skills that align with the responsibilities mentioned in the job description. We love seeing how your background fits with what we’re looking for!
Be Professional Yet Friendly: Your written application should reflect the warm and friendly demeanour we value at Marriott. Use a professional tone, but don’t be afraid to let your personality shine through. We’re looking for team players who can connect with guests and colleagues alike!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Leicester Marriott
✨Know the Menu Inside Out
Familiarise yourself with the menu items, including ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role and commitment to providing exceptional service.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this aligns perfectly with the values of creating memorable experiences.
✨Dress to Impress
Even though a uniform will be provided, make sure to dress smartly for the interview. A clean and professional appearance shows that you take the opportunity seriously and respect the company’s standards.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, training opportunities, or what a typical day looks like. This demonstrates your enthusiasm for the role and helps you gauge if the environment is the right fit for you.