At a Glance
- Tasks: Deliver exceptional hospitality and create memorable experiences for guests.
- Company: Join a leading hotel brand known for its dynamic team culture.
- Benefits: Free meals, uniform provided, discounts on stays, and career development opportunities.
- Other info: Dynamic environment with opportunities for internal transfers and skill enhancement.
- Why this job: Be part of a team that values respect, kindness, and personal growth.
- Qualifications: High school diploma and at least 1 year in customer service.
The predicted salary is between 12 - 15 € per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Lead by example with a brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- The role of Food Service Supervisor is multi‑functional, which is based across all venue and types of service delivery in the hotel.
- A Food Service Supervisor will multitask between undertaking and supervising floor service, bartending, barista, hosting, banqueting service and banqueting room set‑ups on any given day and in any outlet as required and as directed by supervisors or managers.
- You must adhere to and supervise the adherence by others to all guidelines provided in relation to cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company guidelines.
- In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
- As a Food Service Supervisor, your role will also include assisting management and your fellow supervisors & associates with answering guest enquiries for reservations, taking and positively converting group enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
- As Food Service Supervisor, your role will also include creating a harmonious relationship with the culinary and back‑of‑house teams and assisting them where necessary in order to ensure that we are exceeding guest expectations with every visit.
- You’re expected to maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.
Safety And Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Waiter/Waitress - 24 hours in Enderby employer: Leicester Marriott
Join Marriott, a world-leading hotel brand, where we prioritise exceptional hospitality and the holistic wellbeing of our associates. Enjoy benefits like free meals on duty, a professional uniform, and access to a global network for career development and training opportunities. Our culture fosters respect, kindness, and a sense of belonging, making it an ideal place for those passionate about delivering memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - 24 hours in Enderby
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Marriott's values and what they stand for. This way, you can show them that you're not just another candidate, but someone who truly aligns with their mission of delivering exceptional hospitality.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your positive attitude and customer service skills, as these are key for a role like a Food Service Supervisor.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Waiter/Waitress - 24 hours in Enderby
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about delivering exceptional service and creating memorable experiences for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in customer service. Mention any roles where you've multitasked or worked in a fast-paced environment, as this is key for the Food Service Supervisor position.
Be Professional Yet Friendly:Use clear and professional language in your application, but don’t forget to inject a bit of your personality! We love candidates who can communicate well and maintain a positive attitude, just like we do at StudySmarter.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Marriott. We can’t wait to hear from you!
How to prepare for a job interview at Leicester Marriott
✨Know the Company
Before your interview, take some time to research the hotel brand and its values. Understanding their commitment to exceptional hospitality and employee wellbeing will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous customer service roles and how they relate to the responsibilities of a Food Service Supervisor. Use specific examples to demonstrate your multitasking abilities and how you've handled guest enquiries or complaints in the past.
✨Emphasise Teamwork
Since this role involves working closely with culinary and back-of-house teams, highlight your ability to collaborate and maintain positive relationships. Share instances where you’ve successfully worked as part of a team to achieve common goals.
✨Dress to Impress
Make sure you arrive in professional attire that reflects the grooming standards expected in the hospitality industry. A polished appearance shows that you take the role seriously and are ready to represent the brand well.
