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- Tasks: Drive customer experience by selling match tickets and memberships at Leicester City Football Club.
- Company: Join the passionate team at Leicester City Football Club, a community-focused football club.
- Benefits: Enjoy competitive salary, pension scheme, free parking, and up to 33 days annual leave.
- Why this job: Make a real impact in a dynamic environment while working in the exciting football industry.
- Qualifications: Previous tele sales experience and strong communication skills are essential.
- Other info: We value diversity and inclusion, welcoming applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Kickstart your career at Leicester City Football Club as a Sales Centre Representative!
Contract Type: Permanent
Hours Per Week: 37.5 Hours
Do you have the drive and passion to make a real impact at Leicester City Football Club?
About The Role & Who We’re Scouting
We’re on the lookout for a passionate and skilled Sales Centre Representative to join our squad at Leicester City Football Club. As a Sales Centre Representative, you’ll be at the forefront to drive a first-class customer experience with supporters, playing a key role in ensuring the smooth running of the Club’s ticketing operations.
Your responsibilities will include:
- Undertaking tele sales/face-to-face sales of match tickets, Season Tickets, Memberships and other customer-facing products promoted by Leicester City Football Club, not necessarily limited to match days.
- Managing and maintaining any projects presented to you by the Ticketing Manager.
- Bringing a proactive approach to customer care.
If you’re excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!
The ideal candidate will have previous experience in a tele sales environment. You’ll need to be computer literate, and to be able to communicate to the highest level, listen, interpret and convey information in a clear and accurate manner, providing timely delivery of information and selecting the most appropriate method of communication. You must demonstrate honesty, integrity, reliability, and possess the ability to ensure confidentiality at all times. We’re looking for someone who thrives in a dynamic and fast-paced environment.
If you think your experience and skills match, and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!
About The Club
Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021. Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!
Benefits Package
Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!
One City. One Club. One Leicester. Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community. If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.
Next Steps
We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights.
Sales Centre Representative in Leicester employer: Leicester City Football Club
Contact Detail:
Leicester City Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Centre Representative in Leicester
✨Tip Number 1
Get to know Leicester City Football Club inside out! Familiarise yourself with the club's history, values, and recent achievements. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your communication skills! As a Sales Centre Representative, you'll need to convey information clearly and effectively. Try role-playing with friends or family to get comfortable with different scenarios you might face on the job.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Leicester City Football Club on LinkedIn. They can provide valuable insights about the club culture and may even give you tips on how to ace your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Leicester City Football Club!
We think you need these skills to ace Sales Centre Representative in Leicester
Some tips for your application 🫡
Fill Out the Application Form Completely: Make sure you complete every section of the online application form. We want to see all your skills and experiences, so don’t leave anything out!
Show Your Passion for the Role: In your application, let us know why you’re excited about being a Sales Centre Representative. Share your enthusiasm for Leicester City Football Club and how you can contribute to our success!
Highlight Relevant Experience: If you’ve got previous experience in tele sales or customer service, make it shine! We love to see how your background aligns with what we’re looking for.
Keep It Professional but Personal: While we appreciate professionalism, don’t be afraid to let your personality come through. We’re looking for someone who fits into our team culture, so show us who you are!
How to prepare for a job interview at Leicester City Football Club
✨Know Your Stuff
Before the interview, make sure you research Leicester City Football Club thoroughly. Understand their history, values, and recent achievements. This will not only show your passion for the club but also help you answer questions more effectively.
✨Showcase Your Sales Skills
Prepare specific examples from your previous tele sales experience that highlight your ability to drive sales and provide excellent customer service. Think about times when you went above and beyond for a customer or successfully managed a challenging situation.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Nod, ask clarifying questions, and summarise what they say to show you’re engaged. This is crucial for a role that involves interacting with supporters.
✨Bring Your Energy
Leicester City Football Club thrives on passion and energy. Make sure to convey your enthusiasm for the role and the club during the interview. A positive attitude can set you apart from other candidates and show that you’re ready to contribute to the team.
