At a Glance
- Tasks: Join our matchday squad as a Safety Steward, ensuring a safe experience for all fans.
- Company: Leicester City Football Club is a community-focused club with a rich history and commitment to excellence.
- Benefits: Flexible casual hours, training provided, and the chance to work in a vibrant sports environment.
- Other info: Be prepared to work evenings, weekends, and bank holidays during matchdays.
- Why this job: Make a real impact on matchdays while being part of a passionate team in a dynamic setting.
- Qualifications: No experience needed; just bring your enthusiasm for customer service and public-facing roles.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Kickstart your career at Leicester City Football Club as a Safety Steward!
Contract Type: Casual
Do you have the drive and passion to make a real impact at Leicester City Football Club?
About The Role & Who We’re Scouting
We’re on the lookout for passionate individuals to join our matchday squad at Leicester City Football Club. As a Safety Steward, you’ll play a key role in the Club's matchday operations team, helping to deliver a safe and professional matchday operation for all LCFC supporters attending the King Power Stadium.
Your responsibilities will include:
- To work with supervisors to deliver requirements in relation to duties
- Be proactive in always delivering safety arrangements
- To assist with and be aware of the safety, security, and service needs of all spectators
- To ensure compliance with the conditions of entry as set out in the ground regulations and safety certificate, and any other conditions that may apply
- To control or direct spectators who are entering or leaving the ground, to help achieve a safe, even flow of people in, to and from the viewing areas
- To monitor crowd movements and density within viewing areas to prevent overcrowding
- To identify and report potential hazards, for example trip hazards, defective services, or fire hazards
- To respond to conflict and, where appropriate, to alert the Ground Safety Officer
- To respond to incidents (such as the early stages of a fire, a medical incident, or structural defect) to communicate to Stadium Control and to take the necessary immediate action
- To undertake specific duties in an emergency or as directed by the Ground Safety Officer or the appropriate emergency services officer
- To assist the emergency services as required
- To have the ability and resources to describe accurately and record the incidents that they have witnessed or experienced, for future reference or prosecution
- To be confident and competent in the use of technology and aids supplied by the Club, such as radios, tablets, megaphones, or body worn video etc
- Attend a pre-match briefing prior to the King Power Stadium opening to the public
- Continuously monitor and report any issues or incidents through the match day lines of communication
- The delivery of a safe match day experience through an effective stewarding service
- Maintain a high standard of personal safety, customer service, and dress code throughout
- Understand the general Health and Safety requirements towards all categories of spectator (children and those with disabilities) including other members of staff
- To respond to issues around inclusion and discrimination in any form
- Ensure compliance with Ground Regulations
Whilst no previous experience is necessary and all training/qualifications will be provided, the ideal candidate will be confident in public-facing roles, have a passion for customer service, and understand the critical role that our matchday team has in promoting a safe environment for supporters, often in high-pressure situations.
If you’re excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!
Please note that matchdays typically fall on evenings, weekends, and bank holidays, so applicants must be prepared to work on such days/times.
About The Club
Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.
Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!
One City. One Club. One Leicester.
Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.
If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.
Next Steps
We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights.
Safety Steward (Matchday Casual) employer: Leicester City Football Club (LCFC
Leicester City Football Club is an exceptional employer that values passion and commitment, offering a unique opportunity to be part of a vibrant matchday team at the iconic King Power Stadium. With a strong focus on safety, customer service, and community engagement, employees benefit from comprehensive training, a supportive work culture, and the chance to contribute to the club's rich history and success. Join us in creating memorable experiences for our fans while enjoying flexible working hours and the excitement of live football.
Contact Details:
Leicester City Football Club (LCFC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Safety Steward (Matchday Casual)
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Leicester City Football Club (LCFC and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Leicester City Football Club (LCFC.
We think you need these skills to ace Safety Steward (Matchday Casual)
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Leicester City Football Club (LCFC will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Leicester City Football Club (LCFC specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Leicester City Football Club (LCFC
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Leicester City Football Club (LCFC. It shows you’re proactive about your professional development!
