At a Glance
- Tasks: Drive customer experience by selling match tickets and memberships at Leicester City Football Club.
- Company: Join the passionate team at Leicester City Football Club, a community-focused football club.
- Benefits: Enjoy competitive salary, pension scheme, free parking, and up to 33 days annual leave.
- Other info: Be part of a diverse team committed to equality and community engagement.
- Why this job: Make a real impact in a dynamic environment while working in the exciting football industry.
- Qualifications: Previous tele sales experience and strong communication skills are essential.
The predicted salary is between 28800 - 42000 £ per year.
Kickstart your career at Leicester City Football Club as a Sales Centre Representative!
Contract Type: Permanent
Hours Per Week: 37.5 Hours
Do you have the drive and passion to make a real impact at Leicester City Football Club?
About The Role & Who We're Scouting
We're on the lookout for a passionate and skilled Sales Centre Representative to join our squad at Leicester City Football Club. As a Sales Centre Representative, you'll be at the forefront to drive a first-class customer experience with supporters, playing a key role in ensuring the smooth running of the Club's ticketing operations.
Your responsibilities will include:
- Undertaking tele sales/face-to-face sales of match tickets, Season Tickets, Memberships and other customer-facing products promoted by Leicester City Football Club, not necessarily limited to match days.
- Managing and maintaining any projects presented to you by the Ticketing Manager.
- Bringing a proactive approach to customer care.
If you're excited about making a difference and contributing to the Club's success, this could be the perfect opportunity for you!
The ideal candidate will have:
- Previous experience in a tele sales environment.
- Computer literacy.
- The ability to communicate to the highest level, listen, interpret and convey information in a clear and accurate manner.
- Demonstrated honesty, integrity, reliability, and the ability to ensure confidentiality at all times.
- A thriving attitude in a dynamic and fast-paced environment.
If you think your experience and skills match, and you've got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team!
About The Club
Leicester City Football Club has a rich and proud history; we're more than just a football club; we're a community. Formed in 1884, we've achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.
Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues; we invite you to join our Club and experience the exciting opportunities of a life in the football industry!
Benefits Package
Our people are the lifeblood of the Club, and we feel they should be rewarded as such; we offer a competitive salary, pension scheme and life assurance for all permanent employees. You'll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits!
One City. One Club. One Leicester.
Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.
If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.
Next Steps
We'll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don't wait - if you think this role sounds like the right fit, apply today! We're excited to hear from you and can't wait to see how you'll help us reach new heights!
Sales Centre Representative in Leicester employer: Leicester City Football Club (LCFC
Leicester City Football Club is an exceptional employer that values its employees as the heart of the organisation. With a commitment to community and inclusivity, we offer a competitive salary, generous benefits including up to 33 days of annual leave, and opportunities for personal growth within the dynamic environment of the football industry. Join us in making a meaningful impact while enjoying a vibrant work culture at our state-of-the-art facilities in Leicester.
Contact Details:
Leicester City Football Club (LCFC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Centre Representative in Leicester
✨Tip Number 1
Get to know Leicester City Football Club inside out! Familiarise yourself with the club's history, values, and recent achievements. This will not only help you stand out in interviews but also show your genuine passion for the role.
✨Tip Number 2
Practice your sales pitch! Whether it's over the phone or face-to-face, being able to communicate clearly and confidently is key. Role-play with a friend or family member to sharpen your skills and get comfortable with different scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Leicester City Football Club on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Centre Representative role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. So, get that application in and let’s make some magic happen!
We think you need these skills to ace Sales Centre Representative in Leicester
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for football and customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in tele sales and customer care. Show us how your skills align with what we’re looking for in a Sales Centre Representative!
Follow Instructions:Pay close attention to the application form and ensure every section is completed. Missing information can delay your application, and we want to get you on board as soon as possible!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly!
How to prepare for a job interview at Leicester City Football Club (LCFC
✨Know Your Stuff
Before the interview, make sure you research Leicester City Football Club thoroughly. Understand their history, recent achievements, and community involvement. This will not only show your passion for the club but also help you answer questions more effectively.
✨Showcase Your Sales Skills
Prepare specific examples from your previous tele sales experience that highlight your ability to drive sales and provide excellent customer service. Think about times when you turned a difficult situation into a positive outcome, as this will demonstrate your proactive approach.
✨Practice Clear Communication
Since the role requires high-level communication skills, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with conveying information accurately and confidently.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various customer interactions. Prepare by thinking through potential situations you might face in the role and how you would respond, focusing on maintaining honesty and integrity throughout.
