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- Tasks: Join our matchday team to ensure a safe and enjoyable experience for all fans.
- Company: Leicester City Football Club is a community-focused club with a rich history and commitment to excellence.
- Benefits: Flexible casual hours, training provided, and the chance to work in a vibrant sports environment.
- Why this job: Make a real impact on matchdays while being part of a passionate team in the football industry.
- Qualifications: No experience needed; just bring your enthusiasm for customer service and public-facing roles.
- Other info: Be prepared to work evenings, weekends, and bank holidays as part of the matchday schedule.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Kickstart your career at Leicester City Football Club as a Corporate Steward!
Contract Type: Casual
Hours Per Week: Work Assignments offered when available
Do you have the drive and passion to make a real impact at Leicester City Football Club?
About The Role & Who We’re Scouting
We’re on the lookout for passionate individuals to join our matchday squad at Leicester City Football Club. As a Corporate Steward, you’ll play a key role in the Club's matchday operations team, helping to deliver a safe and professional matchday operation for all LCFC supporters attending the King Power Stadium.
Your responsibilities will include:
- Understand and implement the General Health and Safety requirements toward all categories of spectators
- Help deliver a safe match day operation, working effectively as part of the corporate stewarding team
- Maintain a high standard of safety, security, customer service, cleanliness and dress code throughout the corporate stewarding ranks
- Ensure compliance with the ground regulations and the King Power protocol
- Report any incidents to the Ground Safety Officer in order to record the details on the match day log
- To have the ability and resources to describe accurately and record the incidents that they have witnessed or experienced, for future reference or prosecution
- To be confident and competent in the use of technology and aids supplied by the Club, such as radios, tablets, megaphones, or body worn video etc.
- Attend a pre-match briefing prior to the King Power Stadium opening to the public
- Continuously monitor and report any issues or incidents through the match day lines of communication
- Maintain a high standard of personal safety, customer service, and dress code throughout
- Understand the general Health and Safety requirements towards all categories of spectator (children and those with disabilities) including other members of staff
- To respond to issues around inclusion and discrimination in any form.
- Ensure compliance with Ground Regulations
- Understand and have strong knowledge of corporate areas, including all levels
Whilst no previous experience is necessary and all training / qualifications will be provided, the ideal candidate will be confident in public-facing roles, have a passion for customer service, and understand the critical role that our matchday team has in promoting a safe environment for supporters.
If you’re excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!
Please note that matchdays typically fall on evenings, weekends, and bank holidays, so applicants must be prepared to work on such days/times.
About The Club
Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.
Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!
One City. One Club. One Leicester.
Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.
If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.
Next Steps
We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights.
Corporate Safety Steward (Matchday Casual) employer: Leicester City Football Club (LCFC)
Contact Detail:
Leicester City Football Club (LCFC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Safety Steward (Matchday Casual)
✨Tip Number 1
Familiarise yourself with Leicester City Football Club's values and mission. Understanding the club's commitment to community and safety will help you align your passion for customer service with their goals during any discussions or interviews.
✨Tip Number 2
Be prepared to demonstrate your ability to handle public-facing roles. Think of examples from your past experiences where you've successfully managed customer interactions, as this will show your confidence and competence in a stewarding position.
✨Tip Number 3
Research common health and safety protocols relevant to sporting events. Having a basic understanding of these regulations will not only impress during interviews but also prepare you for the responsibilities you'll take on as a Corporate Safety Steward.
✨Tip Number 4
Network with current or former staff members if possible. Engaging with people who have experience at Leicester City can provide valuable insights into the role and the matchday environment, giving you an edge in your application.
We think you need these skills to ace Corporate Safety Steward (Matchday Casual)
Some tips for your application 🫡
Complete the Online Application Form: Make sure to fill out the online application form in full. Incomplete applications may not be reviewed, so take your time to provide all necessary information.
Highlight Relevant Skills: Emphasise any experience or skills related to customer service, safety, and teamwork. Even if you don't have direct experience, showcase your passion for public-facing roles and your commitment to creating a safe environment.
Tailor Your Application: Customise your application to reflect the values and mission of Leicester City Football Club. Mention your enthusiasm for contributing to the club's success and how you align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Leicester City Football Club (LCFC)
✨Show Your Passion for Safety
Make sure to express your enthusiasm for ensuring safety and security during matchdays. Talk about why you believe a safe environment is crucial for fans and how you can contribute to that.
✨Demonstrate Customer Service Skills
As a Corporate Steward, you'll be interacting with supporters. Highlight any previous experience in customer-facing roles and discuss how you would handle various situations to ensure a positive experience for everyone.
✨Familiarise Yourself with Health and Safety Protocols
Even if you haven't worked in a similar role before, showing that you understand the importance of health and safety regulations will impress the interviewers. Research general safety practices and be ready to discuss them.
✨Prepare for Technology Use
Since the role involves using technology like radios and tablets, mention any experience you have with similar devices. If you don’t have direct experience, express your willingness to learn and adapt quickly.
