Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist vulnerable passengers during their journeys, ensuring safety and well-being.
- Company: Join a dedicated team improving lives across Leicester.
- Benefits: Enjoy flexible hours, training opportunities, and discounts on transport.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Effective communication skills and a caring attitude are essential.
- Other info: Term time only, with a commitment to diversity in recruitment.
Overview
Job information Passenger Assistant from the Company Leicester City Council, this latest Passenger Assistant job vacancy is located in the city Leicester located in the country United Kingdom.
This latest job opening is open to job seekers who have the latest education / graduate GCSE.
Job Vacancies in this Logistics field have been opened and published up to the specified time.
Responsibilities
- Part Time / 20 Hours Per Week / Term Time / Permanent
- Join us to play a key role in ensuring children and vulnerable adults’ wellbeing is at the heart of the work we do.
- Starting the day at the depot you\\\’ll join the driver to collect passengers, and work with the family to assist them onto the vehicle and secure them with a seat belt. If a passenger is in wheelchair, then you\\\’ll secure this with clamps.
- On arrival at each destination, you\\\’ll hand over vulnerable passengers to a responsible adult. You\\\’ll support both vulnerable young people and adults whilst they are driven between home, schools, and day centres. You\\\’ll ensure their personal wellbeing in a safe and appropriate manner – making their daily journey a comfortable one.
- Creating a real relationship with the passengers you\\\’ll be a key link between the schools and parents. Getting to know the passengers you\\\’ll provide crucial support, and find real reward in caring for individuals. An effective communicator, you\\\’ll be able to work with members of the public across all ages.
- Having a caring attitude, you\\\’ll be sensitive to the needs of vulnerable people and their needs.
- Appointment is subject to an Enhanced DBS check.
- You\’ll work from Monday to Friday 07:30-09:30 and 14:30-16:30 to complete both pickups and drop offs. This is term time only, 38 weeks a year and you\’ll be expected to take annual leave during the school holidays. Based at Sulgrave Road, you\’ll travel across the city.
Qualifications
- GCSE or equivalent education accepted.
- Enhanced DBS check (subject to disclosure).
- Part time requirement: 20 hours per week during term time; 38 weeks per year.
- Based at Sulgrave Road; travel across Leicester City.
What we can offer
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You\’ll have the opportunity to membership of the Local Government Pension Scheme. We\’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains.
Join us
We\’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That\’s why we\’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We\’ll do all we can to make our recruitment process as fair as possible.
For a chat about this post please feel free to contact Dharmesh Panchal on 0116 454 3879 or email [email protected]
This is an open advert therefore we will complete the short-listing soon after receiving your application. If short-listed, you\’ll be called for an assessment and/or interview thereafter.
Keywords : Leicester jobs
Closed Date : 2025-10-15
#J-18808-Ljbffr
Passenger Assistant employer: Leicester City Council
Contact Detail:
Leicester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Assistant
✨Tip Number 1
Familiarise yourself with the local area and the routes you’ll be taking. Knowing the streets and landmarks can help you feel more confident during your role and show your commitment to the job.
✨Tip Number 2
Demonstrate your communication skills by engaging with people in your community. Volunteering or participating in local events can help you build relationships and showcase your ability to connect with diverse groups.
✨Tip Number 3
Highlight any previous experience working with vulnerable individuals, whether through paid work or volunteering. This will show that you understand their needs and can provide the support they require.
✨Tip Number 4
Prepare for your assessment or interview by thinking about scenarios you might encounter in the role. Being able to discuss how you would handle specific situations will demonstrate your readiness and suitability for the position.
We think you need these skills to ace Passenger Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Passenger Assistant. Highlight your relevant experience in caring for vulnerable individuals and your ability to communicate effectively.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous work with children or vulnerable adults, as well as your communication skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the importance of safety and well-being for passengers. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Prepare for the Interview: If shortlisted, prepare for the interview by thinking about potential questions related to your experience and how you would handle various situations with passengers. Be ready to discuss your approach to ensuring their safety and comfort.
How to prepare for a job interview at Leicester City Council
✨Show Your Caring Nature
As a Passenger Assistant, your ability to connect with vulnerable individuals is crucial. During the interview, share examples of how you've demonstrated empathy and care in previous roles or situations. This will highlight your suitability for the position.
✨Communicate Effectively
Effective communication is key in this role. Be prepared to discuss how you would interact with passengers, parents, and school staff. Use clear examples to illustrate your communication skills, especially in challenging situations.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Passenger Assistant, such as securing passengers and ensuring their safety. Being knowledgeable about these responsibilities will show your commitment and readiness for the role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions about the role and the organisation. This demonstrates your interest and enthusiasm for the position, as well as your desire to understand how you can contribute effectively.