At a Glance
- Tasks: Support clients with financial management and ensure their needs are met.
- Company: Join a caring team at Leicester's Adult Social Care Finance.
- Benefits: Enjoy flexible working, generous leave, and a solid pension scheme.
- Other info: Opportunity for hybrid working and career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in financial administration and strong interpersonal skills required.
The predicted salary is between 32061 - 34434 £ per year.
Full Time / 37 Hours Per Week / Fixed Term for 12 months due to maternity leave.
Are you looking for a rewarding career where you can make a difference and a job where no two days are the same? We are looking for an Officer with experience in financial administration to help improve the delivery of our Appointee – Deputyship team within Adult Social Care Finance. Based at Town Hall, Leicester with possible opportunity for hybrid working. This is a full-time, fixed term 37 hours per week from Monday to Friday. We offer flexible and agile working to promote a healthy work/life balance.
What You’ll Be Doing
- Working within a small and friendly team to help support the service delivery of appointee – deputyship clients.
- This is a money management job. As an Officer in the Appointee ship & Deputyship team you will be supporting some of our clients who do not have the mental capacity to manage their own finances.
- You will be working with minimal supervision, managing a case load where you will be responsible for the financial affairs for our clients. This will involve acting as a Corporate Appointee for our clients overseeing personally sensitive internal and external enquiries.
- Monitoring and reconciling peoples virtual accounts to ensure that all benefit entitlement is received, people receive their weekly personal allowances, and all priority debts are paid.
- In addition to the above, you will liaise with external companies such as utility providers, on behalf of our clients, and create accurate financial reports which are submitted to the Office of the Public Guardian.
What You’ll Need
- Excellent interpersonal and organisation skills being able to communicate sometimes sensitive information to your teams and other colleagues.
- Ability to work without direct supervision as well as part of a team.
- Managing your own time effectively to ensure tasks are accurately completed and deadlines are met, acting with high levels of trust and personal accountability.
- Proven experience of the ability to be creative and problem solve.
- Knowledge and understanding of the Welfare Benefits system and Finance.
- Understanding of the importance of confidentiality, data security and management.
Appointment to this role is subject to a DBS check.
What We Can Offer You
- The satisfaction of helping to improve thousands of lives across Leicester.
- A work environment that encourages a healthy work/life balance.
- Generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.
- Opportunities to develop your skills and expertise with a variety of training and development opportunities.
- Flexible benefits, including discounts on city buses and trains.
For any queries please contact Claire Charlesworth via email claire.charlesworth@leicester.gov.uk. Interviews / Assessments will take place on week commencing 17th of August.
Welfare Rights and Financial Support Officer in Leicester employer: Leicester City Council
Leicester City Council is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Trainee Accountant, you will benefit from a structured training programme, mentorship, and the opportunity to work on real projects while enjoying flexible working arrangements and generous annual leave. With a clear pathway to a permanent qualified accountant role, this position not only provides valuable experience but also fosters ambition and leadership in the finance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Rights and Financial Support Officer in Leicester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leicester City Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Leicester City Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Leicester City Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Leicester City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Welfare Rights and Financial Support Officer in Leicester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Leicester City Council:Before hitting send, make sure to tailor your application specifically to Leicester City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Leicester City Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
