Premises Officer in Leicester

As the Premises Officer, you'll play a vital part in ensuring our hostel provides a safe, clean, welcoming and well-maintained environment for people experiencing homelessness.

From overseeing domestic services and supporting staff, to maintaining high standards of health and safety, you'll help create a place where residents can feel secure and supported as they rebuild their lives.

This is a full time, permanent position working 37 hours per week Monday to Friday.

As this is a building-based role, hybrid working is not an option therefore you'll need to be willing to work from the Dawn Centre every day.

What you'll be doing You'll take ownership of the day-to-day operation of the hostel's building and domestic services.

This includes leading and supporting a team of domestic staff, ensuring the building, grounds, and communal areas are kept clean, safe, and well maintained at all times.

You'll be responsible for carrying out regular health and safety checks, including fire safety and hygiene inspections, and supporting management with Building Responsible Officer (BRO) responsibilities.

In addition, you'll coordinate and carry out minor repairs, report maintenance issues, and manage stock levels, including ordering supplies as required.

The role also involves overseeing laundry services, maintaining adequate supplies, and preparing and serving meals where needed.

You'll respond to emergency cleaning situations and work proactively to maintain a safe environment for both residents and staff.

Collaboration is key, so you'll work closely with colleagues and partner agencies to support the smooth running of the service.

We are looking for a dedicated and hands on Premises Officer to join our hostel team based at the Dawn Centre.

This is a varied and rewarding role where no two days are the same., We're looking for someone who is practical, organised and confident working on their own initiative, with the ability to take a hands-on approach to day-to-day tasks.

The ideal candidate will bring experience from a facilities, maintenance, domestic services or similar setting, alongside the confidence to supervise and support staff effectively.

We're particularly keen to find someone who takes pride in maintaining high standards of cleanliness, safety and customer service, and who understands the importance of creating a safe and welcoming environment for all.

Just as importantly, you'll be compassionate and empathetic, with a genuine understanding of the challenges faced by people experiencing homelessness.

This role also requires a resilient and adaptable individual who can remain calm under pressure, manage competing demands, and respond positively in a fast-paced and sometimes challenging environment.

This is a fantastic opportunity for someone who is proactive, dependable and passionate about making a real difference.

This is more than a facilities role. It's an opportunity to contribute directly to a service that supports some of the most vulnerable people in our community. In return, we offer:

• A rewarding role with real social impact.
• Training and development opportunities.
• Local Government Pension Scheme.
• Generous annual leave entitlement.
• A supportive team environment.
• The opportunity to make a positive difference every day.

What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance.

You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.

We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities.

In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains.

For an illustrative value of your benefits package, take a look at our benefits calculator.

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