Level 3 Social Worker Duty and Advice Service in Leicester

Level 3 Social Worker Duty and Advice Service in Leicester

Leicester Full-Time 42839 - 46142 £ / year (est.) Home office (partial)
Leicester City Council

At a Glance

  • Tasks: Make life-changing decisions for children through assessments and safeguarding analysis.
  • Company: Leicester City Council, dedicated to child welfare and community support.
  • Benefits: Flexible hybrid working, generous leave, and excellent training opportunities.
  • Other info: Supportive team environment with career progression and diverse workforce commitment.
  • Why this job: Join a unique 24-hour service and make a real difference in children's lives.
  • Qualifications: Post-qualifying experience in social work and a recognised qualification required.

The predicted salary is between 42839 - 46142 £ per year.

  • Reference
  • Job Summary
  • Full Time / 37 Hours Per Week / Permanent

Shape the first decision that could change a child's life.

Join Leicester City Council’s 24‑hour front‑door Duty and Advice Service – a fast‑paced, non‑case holding role focused on assessment and decision‑making.

The service offers flexible hybrid working, regular one‑to‑one supervision, excellent professional development, and the opportunity to work from home for two weeks out of three.

  • What you’ll be doing
  • Undertake complex screening and assessments of referrals.
  • Analyse safeguarding risks and make timely threshold decisions.
  • Determine whether referrals can be safely closed at the front door, require Early Help intervention, or need to progress to statutory social work teams.
  • Liaise with partner agencies and contribute to multi‑agency decision‑making.
  • Provide professional advice and guidance relating to children’s safeguarding concerns.
  • Lead on complex decision‑making and support less experienced practitioners through mentoring and professional leadership.
  • Participate in a 24‑hour rota service, including shift work, out‑of‑hours decision‑making and occasional visits when responding to urgent safeguarding matters.
  • What you’ll need
  • Post‑qualifying experience as a Social Worker and a strong understanding of safeguarding, assessment and threshold decision‑making within Children’s Services.
  • Knowledge of relevant children’s legislation, guidance, standards and regulations, and confidence in balancing risk, analysing information and making appropriate decisions.
  • Hold a recognised Social Work qualification (CQSW, Dip SW, CSS or equivalent) and be registered with Social Work England.
  • Hold a full driving licence and be willing to undertake occasional out‑of‑hours visits as part of the service rota.
  • A DBS check will be completed as part of the appointment process.
  • What we can offer you
  • A unique opportunity to work within the UK’s only designated 24‑hour Duty and Advice Service.
  • A non‑case holding role focused on assessment and decision‑making.
  • Flexible and hybrid working arrangements, including home working opportunities.
  • Regular one‑to‑one supervision and a supportive management team.
  • Excellent training, development and career progression opportunities.
  • Generous annual leave entitlement.
  • Membership of the Local Government Pension Scheme.
  • A range of employee benefits, including discounts on city buses and trains.
  • Relocation support where appropriate.
  • Region
  • Central
  • Location
  • Hybrid working – Home and Leicester City Offices
  • Salary

Package

Total benefit value (includes pension contribution and full holiday entitlement): GBP 62,918.92

  • Contractual Hours
  • Basis
  • Full time
  • Commitment to Diversity

We are committed to recruiting a diverse and highly talented workforce, ensuring our council reflects and represents our great city.

  • Contact
  • For an informal discussion about this post, please contact
  • Natasha. Viegas@leicester. gov. uk
  • #J-18808-Ljbffr

Level 3 Social Worker Duty and Advice Service in Leicester employer: Leicester City Council

Leicester City Council is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Trainee Accountant, you will benefit from a structured training programme, mentorship, and the opportunity to work on real projects while enjoying flexible working arrangements and generous annual leave. With a clear pathway to a permanent qualified accountant role, this position not only provides valuable experience but also fosters ambition and leadership in the finance sector.

Leicester City Council

Contact Details:

Leicester City Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Level 3 Social Worker Duty and Advice Service in Leicester

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leicester City Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Leicester City Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Leicester City Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Leicester City Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Level 3 Social Worker Duty and Advice Service in Leicester

Complex Screening and Assessment
Safeguarding Knowledge
Threshold Decision-Making
Multi-Agency Collaboration
Professional Advice and Guidance
Mentoring and Leadership
Risk Analysis

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Leicester City Council:Before hitting send, make sure to tailor your application specifically to Leicester City Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Leicester City Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.