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- Tasks: Lead and innovate in housing services, ensuring quality support for residents and tenants.
- Company: Largest social housing provider in the city, committed to community welfare.
- Benefits: Generous leave, pension scheme, flexible working, and professional development opportunities.
- Why this job: Make a real difference in people's lives while shaping housing policies and strategies.
- Qualifications: Proven managerial experience with strong communication and negotiation skills.
- Other info: Join a motivated team that values work/life balance and personal growth.
The predicted salary is between 40000 - 50000 £ per year.
Join our Housing service team delivering a broad range of services to residents, tenants, and leaseholders. As the city's largest provider of social housing, with a portfolio of over 19,000 homes, we are committed to providing decent, good quality housing and support services. The Division delivers a multimillion-pound investment programme to our Council homes to ensure they remain in excellent condition alongside a large DLO repairs & maintenance service.
Our tenancy management teams work hard to effectively manage the 19,000 tenancies and ensure that the Housing estates these are in remain a desirable place to live. We are also responsible for providing Homelessness & Hostels services to help those facing the prospect of homelessness and meet the Council's statutory responsibilities and legal role.
The Housing Service is constantly striving to improve the services we deliver, and you will play a crucial part in developing and delivering on business change, whilst continuing to ensure tenants receive high quality services. As an inspirational and dedicated leader, you will continue to develop and sustain crucial partnership working to achieve the Division's goals both with internal and external stakeholders.
As a Head of Service in Housing, you will be responsible for one of the core operational areas of service, working collaboratively with colleagues and partner organisations to ensure the housing needs of the people are met, through effective strategic management. This can involve managing major projects, monitoring programmes, policies, and strategies as well as keeping up to date with best practice, new legislation, and funding opportunities.
Completing performance and budget monitoring reports for the City Mayor and his team, you will ensure actions, outcomes, and milestones in the Housing delivery plan are effectively met. Engaging, persuasive, and a strong communicator, you will be able to work with people at all levels. You will be confident to challenge and improve the Council's strategies, policies, and plans for your services.
Having previous managerial experience, you will have successfully led projects and programmes whilst effectively managing budgets. You will have strong negotiation and presentation skills with a creative proactive positive approach to problem solving.
You can look forward to joining a high quality and motivated Senior Management team and a work environment that encourages a healthy work/life balance. You will enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We will also give you the chance to develop your skills and expertise with a variety of training and development opportunities.
Although this is an advert for a generic Housing Head of Service, the full time post will be required initially to work within the Housing Technical areas of Asset Management & Investment or Repairs & Maintenance. The part time post will initially work within a non-technical Housing area such as Homelessness or Tenancy Management. Please make clear when you apply which of the posts you are interested in. An applicant can be considered for both posts.
For a chat about this role or for any queries please email Chris Burgin via email Chris.Burgin@leicester.gov.uk (between dates 16th February – 20th February) and Simon Nicholls via email at simon.nicholls@leicester.gov.uk (from 20th February – 27th February). Assessments/Interviews will take place on Wednesday 6th and Thursday 7th May 2026.
Housing Head of Service in Leicester employer: Leicester City Council
Contact Detail:
Leicester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Head of Service in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the latest trends in housing services. Show us you’re not just passionate but also knowledgeable about the challenges and innovations in the field. It’ll set you apart from the crowd!
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Housing Head of Service. We want to hear how you can lead teams, manage budgets, and improve services effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housing Head of Service in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Head of Service role. We want to see how you can bring your unique skills to our team, so don’t hold back!
Showcase Your Leadership Skills: As a Head of Service, you'll need to demonstrate your leadership abilities. Share examples of how you've successfully led projects or teams in the past. We love seeing those inspiring stories!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leicester City Council
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Housing service and its operations. Familiarise yourself with the key challenges and opportunities in social housing, especially regarding asset management, repairs, and homelessness services. This will show that you’re not just interested in the role but also understand the landscape.
✨Showcase Your Leadership Skills
As a Head of Service, your leadership experience is crucial. Prepare examples of how you've successfully led projects or teams in the past. Be ready to discuss your approach to managing budgets and improving service delivery, as this will demonstrate your capability to drive change effectively.
✨Engage with Stakeholders
Highlight your experience in working collaboratively with various stakeholders. Think of specific instances where you’ve built partnerships or engaged with community members. This will illustrate your ability to communicate effectively and work towards common goals, which is vital for this role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and strategic thinking. Prepare for scenarios related to managing tenancies, handling budget constraints, or addressing homelessness issues. Practising your responses will help you articulate your thought process clearly during the interview.