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- Tasks: Support individuals and families in finding stable housing while gaining valuable experience.
- Company: Join a compassionate council team dedicated to homelessness prevention.
- Benefits: Enjoy flexible working, generous leave, and training opportunities.
- Other info: A supportive environment with a focus on work/life balance.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Passionate about helping others, with strong teamwork and initiative skills.
The predicted salary is between 18500 - 25000 £ per year.
Full Time / 37 Hours Per Week / Fixed Term for 2 Years. You will work as an apprentice toward achieving a recognised Level 3 Apprenticeship as a Homelessness Officer Apprentice. The service provides advice on housing options and a comprehensive homelessness prevention service on behalf of the council. The role supports individuals and families who are homeless or in temporary accommodation to transition to settled and sustainable accommodation. The post will be across two teams, the Homelessness Prevention Team and the Transitions Team, with opportunities to gain experience in both areas. The role is full time, 37 hours per week for 2 years, with work locations including York House, Dawn Centre and City Hall. Typical working hours are Monday to Friday, 9.00am–5.00pm.
Responsibilities
- Work alongside frontline staff to develop and gain experience required to achieve the Level 3 Apprenticeship.
- In the Homelessness Prevention Team, work with Homelessness Prevention Officers to retain current accommodation and/or provide other housing resolutions; review, update and develop personalised housing plans to retain or obtain accommodation.
- Assist Homelessness Prevention Officers during face‑to‑face and telephone assessments.
- In the Transitions Team, work with the Transitions Worker to deliver housing‑related support to homeless singles, childless couples and families to enable transition to more settled accommodation using a holistic approach; delivery is face‑to‑face and by telephone.
- Collaborate with other professional services (primary health care teams including mental health, police and probation services, children’s and adults social services) and voluntary organisations to facilitate sustainable accommodation.
- Coordinate with other LCC housing teams to support customers.
What You’ll Need
- Compassionate and enthusiastic; passionate about working with the homeless.
- Able to work effectively on your own and as part of a team.
- Self‑motivated with the ability to use initiative.
- Resilient and able to work under pressure in a demanding environment.
- Good sense of humour is helpful.
What We Can Offer You
Leicester offers a work environment that encourages a healthy work/life balance, generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. Opportunities for training and development, plus a range of flexible benefits including discounts on city buses and trains. A benefits calculator is available for illustrative values.
Join Us
We are committed to recruiting a diverse and talented workforce representing our city. Our recruitment process is designed to be fair and welcoming. For more information about recruitment, see our approach to recruitment. If you’d like to chat before applying, contact Lee Elliott at lee.elliott@leicester.gov.uk. Assessments will take place in the week commencing 1 June. Shortlisted candidates will be invited for interviews in the week commencing 8 June 2026.
Homelessness Officer (Apprentice) in Leicester employer: Leicester City Council
Contact Detail:
Leicester City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Officer (Apprentice) in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by researching the council's approach to homelessness. Understand their values and how they support individuals and families. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your communication skills! Whether it's face-to-face or over the phone, being able to convey empathy and understanding is key in this role. Role-play with friends or family to get comfortable with different scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s make a difference together!
We think you need these skills to ace Homelessness Officer (Apprentice) in Leicester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Homelessness Officer Apprentice. We want to see your passion for helping the homeless shine through!
Showcase Your Compassion: Since this role is all about supporting individuals and families in need, let us know about any relevant experiences that demonstrate your compassion and enthusiasm for working with vulnerable people.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this fantastic opportunity.
How to prepare for a job interview at Leicester City Council
✨Know Your Stuff
Make sure you understand the role of a Homelessness Officer and the key responsibilities involved. Familiarise yourself with the services provided by the council, especially around homelessness prevention and transitions. This will show your genuine interest and help you answer questions more confidently.
✨Show Your Compassion
This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've helped others or worked in challenging situations. Highlight your enthusiasm for working with vulnerable individuals and families, as this will resonate well with the interviewers.
✨Team Player Vibes
Since you'll be working alongside various teams, emphasise your ability to collaborate effectively. Share instances where you've successfully worked in a team setting, showcasing your communication skills and how you can contribute to a positive team dynamic.
✨Stay Cool Under Pressure
The role can be demanding, so it's important to demonstrate your resilience. Prepare to discuss how you've handled stressful situations in the past and what strategies you use to maintain your composure. A good sense of humour can also go a long way, so don’t hesitate to let that shine through!