Leicester City Council is seeking a Customer Support Officer to provide efficient face-to-face and telephone support from the Customer Services Centre. Based at City Hall, you will respond to queries from the public, including vulnerable customers, and promote digital access to services.
You'll work in a fast-paced environment with support from the team to deliver high-quality customer service, ensuring enquiries are handled effectively and professionally.
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Frontline Customer Support Officer: Digital Services in Leicester employer: Leicester City Council
Leicester City Council is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a focus on employee development and a commitment to community service, this role provides unique opportunities to make a meaningful impact while enjoying the flexibility of hybrid working arrangements. Join a dedicated team where your contributions are recognised and valued, all within the vibrant city of Leicester.
