At a Glance
- Tasks: Manage housing finance operations, including rent collection and right to buy applications.
- Company: Join a dynamic team at the Housing Finance department in the BSC.
- Benefits: Competitive salary, pension contributions, and generous holiday entitlement.
- Other info: Hybrid working options available with excellent career development opportunities.
- Why this job: Make a real difference in housing finance while gaining valuable experience.
- Qualifications: Experience in customer service and knowledge of housing legislation required.
The predicted salary is between 28598 - 31022 € per year.
Full Time / 37 Hours Per Week / Fixed Term for 6 Months. The Housing Finance team is part of the BSC, and we maximise the collection of rent, repairs charges, leaseholder charges and process Right To Buy applications. The role contributes to the efficient, accurate and timely operation of the housing financial functional activities and financial systems. Ensuring rents, service charges, invoices, right to buy and leaseholder accounts are effectively administered and assessed. This is a full time, fixed term position working 37 hours per week Monday to Friday (for 6 months). You’ll be based at Town Hall (hybrid working may be considered).
What You’ll Be Doing
- Day to day assess, monitor and progress right to buy applications, revenue accounts for tenants and leaseholders, including charging for services and rechargeable repair debt and progress any overdue debts.
- Address internal and external enquiries for housing revenue accounting and administration.
- Respond to various forms of correspondence, including right to buy applications and leaseholder statements of account.
- Support preparatory investigation for raising invoices for housing type debts, assessing likelihood and ability to pay, and determining enforcement options to assist income collection and legal officers.
- Reconcile housing related revenue accounts including account charges, income received, housing benefit postings and adjustments.
- Monitor leasehold debt cases, assess likelihood and ability to pay, and determine enforcement options.
What You’ll Need
- Significant experience working in a customer-focused environment: face‑to‑face, telephone and written communication.
- Experience managing a range of IT systems, including substantial experience of computerised package operations.
- Experience in debt recovery or a housing environment; knowledge of right to buy and tenancy management legislation and best practice in relation to housing.
- Ability to work on own initiative and as an active member of a team to meet deadlines and objectives.
Location Town Hall, Central
Salary GBP 28,598 - 31,022 per year. Total benefit value (includes pension contribution and full holiday entitlement): GBP 42,300.
Finance Officer Housing in Leicester employer: Leicester City Council
As a Finance Officer in the Housing Finance team, you will be part of a dedicated group that plays a crucial role in ensuring the efficient management of housing finances. Our work culture promotes collaboration and support, with opportunities for professional growth and development within a stable public sector environment. Located at the Town Hall, we offer a hybrid working model, competitive salary, and a comprehensive benefits package, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Officer Housing in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the housing finance sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of right to buy legislation and debt recovery practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your customer service skills! Be ready to share examples of how you've handled enquiries or resolved issues in previous roles. This will demonstrate your ability to thrive in a customer-focused environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Finance Officer Housing in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer-focused environments and any relevant knowledge of housing finance. We want to see how your skills match the role, so don’t hold back!
Showcase Your IT Skills:Since you'll be managing various IT systems, it’s crucial to mention your experience with computerised packages. We love seeing candidates who are tech-savvy, so give us the details on what you’ve worked with!
Be Clear and Concise:When responding to correspondence or detailing your experience, keep it straightforward. We appreciate clarity, so make sure your written communication is easy to read and gets straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Leicester City Council
✨Know Your Numbers
As a Finance Officer in Housing, you'll be dealing with figures all day. Brush up on your financial knowledge, especially around rent collection and debt recovery. Be ready to discuss how you've handled financial discrepancies or reconciliations in the past.
✨Showcase Your Customer Service Skills
This role is customer-focused, so prepare examples of how you've successfully managed client interactions. Think about times when you resolved issues or improved customer satisfaction, whether face-to-face or over the phone.
✨Familiarise Yourself with Relevant Legislation
Understanding right to buy and tenancy management legislation is crucial. Do some research on current laws and best practices in housing finance. Being able to discuss these topics will show your commitment and knowledge in the field.
✨Demonstrate Team Spirit
The job requires both independent work and teamwork. Prepare to share experiences where you've collaborated effectively with others to meet deadlines or objectives. Highlight your ability to contribute positively to a team environment.
