Overview
Full Time / 37 Hours Per Week / Permanent. Help us keep Leicester moving.
As an Assistant NRSWA Coordinator, you’ll play an important role in supporting the coordination of street works across the city. Working as part of the Network Management Team, you’ll help ensure works on the highway are managed effectively, and disruption is minimized as much as possible in line with the council’s statutory Network Management Duty.
The Network Management Team is responsible for managing activity on the highway network, working with utility companies, contractors, developers, internal council teams and other stakeholders to support the safe and efficient movement of people and traffic around the city. This is a varied post which combines technical assessment, coordination, system‑based working and communication with a wide range of internal and external contacts.
You’ll have flexibility in hybrid working, being both office‑based at York House or working remotely from home, depending on service requirements.
What You’ll Be Doing
- Assisting with the assessment and processing of permit applications, permit variations, early start requests, extension requests and other related submissions.
- Reviewing applications for temporary traffic management, including road closures, traffic signals and other traffic control arrangements associated with works on the highway.
- Co‑ordinating works across the highway network to reduce conflicts and minimise disruption to residents, businesses and road users.
- Maintaining accurate records and updating information on Street Manager and other relevant systems.
- Carrying out invoicing activities related to NRSWA permit fees, inspections and other functions carried out by the service.
- Monitoring shared inboxes and responding to enquiries from utility companies, contractors, developers, internal departments and members of the public.
- Liaising with inspectors and other colleagues to ensure information is accurate, up to date and acted on within required timescales.
- Attending and supporting internal and external meetings as required, and providing wider support to the Network Management Team as needed.
What You’ll Need
- Organised, detail‑focused and comfortable working in a role that combines administration, legislation, technical assessment and coordination.
- Experience of working in an administrative, coordination, technical support or customer‑focused environment.
- Strong organisation skills and the ability to manage competing priorities effectively.
- A proactive and professional approach to problem solving and service delivery.
- Good written and verbal communication skills.
- The ability to interpret information accurately and make sound judgements within set procedures.
- IT competent and confident using IT systems and databases, including Microsoft Office applications.
What We Can Offer You
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working.
We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains.
Salary: GBP26,403 – GBP34,434 Per Year.
Package: Total benefit value (includes pension contribution and full holiday entitlement): GBP46,953.
Location: Hybrid working – Home and Leicester City Offices.
Contractual hours: 37.
Basis: Full time.
