This permanent full-time post with Leicester City Council sees officers patrol the city to keep its streets clean and safe. The work centres on spotting street scene and environmental offences, issuing fixed penalty notices and building evidence for court. Officers work in all weathers, including evenings, weekends and bank holidays, and liaise with Cleansing, Environmental Health, Highway Management and the Police. Previous enforcement experience and a full manual driving licence, or a vehicle for automatic-only licence holders, are needed.
What the job involves
- Patrol the city to detect street scene offences, using issued vehicles or electric bikes as needed
- Give on-street advice to members of the public
- Issue fixed penalty notices
- Prepare reports and evidence for legal proceedings
- Take part in publicity and education campaigns on street scene issues
- Liaise with managers and officers from Cleansing, Environmental Health, Highway Management and the Police to share information
- Work collaboratively with other officers across the city
What’s required
Experience
- Previous relevant enforcement experience
- Experience of working with the public, including a diverse range of people
Skills & knowledge
- Excellent interpersonal and verbal communication skills
- Tact and diplomacy when dealing with irate or distressed customers, keeping to good customer care standards
- Excellent IT skills
- Excellent written communication for reports, court files and letters
- Self-motivated and enthusiastic
Checks & eligibility
- Full manual driving licence, or own automatic vehicle if holding an automatic-only licence
What’s offered
- Generous annual leave
- Local Government Pension Scheme membership
- Work environment that supports a healthy work/life balance
- Option of flexible working
- Training and development opportunities
- Flexible benefits, including discounts on city buses and trains
#J-18808-Ljbffr
City Warden employer: Leicester City Council
Leicester City Council is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With a focus on employee development and a commitment to community service, this role provides unique opportunities to make a meaningful impact while enjoying the flexibility of hybrid working arrangements. Join a dedicated team where your contributions are recognised and valued, all within the vibrant city of Leicester.
