At a Glance
- Tasks: Install and maintain tech solutions to support people's daily lives and wellbeing.
- Company: Leicester City Council, dedicated to improving lives through technology.
- Benefits: Generous salary, annual leave, pension scheme, and flexible working options.
- Other info: Join a diverse team with excellent training and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication and problem-solving skills; valid driving licence required.
The predicted salary is between 28598 - 31022 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ7709
Date posted: 31/07/2026
Application closing date: 13/08/2026
Location: Various locations across Leicester City
Salary: £28,598 - £31,022 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): £42,300.95
Contractual hours: 37
Basis: Full time
Job category/type: Adult Social Care
Our Adult social care teams provide vital services to the people of Leicester, including the Technology Enabled Care Services, which provide an efficient and effective service to keep people in their own homes.
As an officer, your role is to deliver and maintain technology solutions into people’s homes to support their daily life and wellbeing. Through these solutions, people will be able to summon assistance or manage day-to-day activities for themselves, playing a key part in supporting the health, wellbeing, and independence of people within the city.
Operating on a rota pattern with the 4 other TECS officers, you’ll cover 7 days per week between 8am and 8pm, primarily working remotely to deliver services into people’s homes. You will undertake some office-based duties to prepare for home visits and manage stock.
What you’ll be doing:
- Review the appointments scheduled for yourself on a planner and familiarise yourself with the person you will be visiting, focusing on the outcome that is to be achieved via the technology solution.
- Reassure the person about the benefits of a technology solution and decide upon the most suitable solution for them, liaising with the person to be supported, their nominated responders, and/or social care services.
- Update the database to record all technology installed and input the personal details gathered, helping the LeicesterCare service respond to alarm calls received from the person via any technology installed.
What you’ll need:
- Communication and problem-solving skills are essential in this role. During a home visit, you’ll need to pull together information from various sources to understand how you can best support a person and deliver the intended outcome via technology.
- You’ll be confident in your decision-making when recommending a technology solution while being empathetic and reassuring to the person and their responders.
- A full valid driving licence is required as you will be driving a City Council provided vehicle for this role.
What we can offer you:
- A work environment that encourages a healthy work/life balance.
- Generous annual leave and membership of the Local Government Pension Scheme.
- Options for flexible working and opportunities for training and development.
- A variety of flexible benefits, including childcare vouchers, discounts on city buses and trains, and help with relocation to Leicester where appropriate.
Join us:
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. Our recruitment process is designed to put you at ease, make you feel welcome, and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. Interviews/Assessments will take place on Thursday 20th and Friday 21st of August.
TECS Installer Technology Enabled Care Services in Leicester employer: Leicester Bus Partnership
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