At a Glance
- Tasks: Support vulnerable individuals to prevent homelessness and improve their lives.
- Company: Dynamic council team dedicated to making a difference in the community.
- Benefits: Generous leave, pension scheme, flexible working, and training opportunities.
- Other info: Hybrid working model with a supportive and passionate team.
- Why this job: Make a real impact by helping people find stable housing and support.
- Qualifications: Experience in social work or similar fields, with strong interpersonal skills.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ7925
Date posted: 06/08/2026
Application closing date: 20/08/2026
Location: Hybrid working - Home and Leicester City Offices
Salary: £35,412- £38,220 Per Year
Package: Total benefit value (includes pension contribution and full holiday entitlement): £52,115
Contractual hours: 37
Basis: Full time
Job category/type: Business Support
Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives.
Working on the front line, you’ll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You’ll have a large and complex allocated caseload, where you’ll undertake assessments on customers’ support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You’ll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more.
Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You’ll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You’ll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you’ll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you’ll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need.
Join us and you’ll find yourself working in a supportive team who are passionate, dedicated, and dynamic – working incredibly hard to ensure everyone has a place to call home. You’ll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office at the Dawn Centre or work from home to suit the needs of your service. However, under our New Ways of Working Policy you’ll be required to attend the office a minimum of two days a week. This role is subject to an Enhanced DBS check.
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including discounts on city buses and trains and help with relocation to Leicester, where appropriate.
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible.
Interviews will take place week commencing 28th September 2026.
Homelessness Prevention Officer in Leicester employer: Leicester Bus Partnership
The Leicester Bus Partnership is an excellent employer, offering a supportive work environment that prioritises work-life balance and employee well-being. With competitive salaries, comprehensive benefits, and ample training opportunities, we empower our staff to grow and excel in their roles, making Beaumont Park a rewarding place to develop your career in tree maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Homelessness Prevention Officer in Leicester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Leicester Bus Partnership.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Leicester Bus Partnership!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Leicester Bus Partnership, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Leicester Bus Partnership or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Homelessness Prevention Officer in Leicester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Leicester Bus Partnership:Before hitting send, make sure to tailor your application specifically to Leicester Bus Partnership! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Leicester Bus Partnership
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
