At a Glance
- Tasks: Provide essential admin support to our Housing Service and ensure smooth operations.
- Company: Join a dedicated team committed to improving lives in Leicester.
- Benefits: Enjoy competitive salary, generous leave, pension scheme, and flexible working options.
- Other info: Flexible hours available; great opportunities for personal and professional growth.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: Experience in administration and strong communication skills required.
The predicted salary is between 25583 - 25989 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ8160
Date posted: 18/08/2026
Application closing date: 01/09/2026
Location: New Parks Housing Office
Salary: £25,583- £25,989 Per Year (pro rata for part time hours)
Package: Total benefit value (includes pension contribution and full holiday entitlement): £35,437 (pro rata for part time hours)
Contractual hours: 37
Basis: Full time
Job category/type: Business Support
Are you highly organised with excellent attention to detail and would like to provide a range of critical support services to our Housing Service? Join our Housing Team. You’ll be a valued member of a service who are committed to providing the best administrative and business support in accordance with systems, statutory procedures, legislation, corporate standards and policies.
We are currently recruiting to part time and full time, permanent positions working 37 hours per week and 22.5 hours per week from Monday to Friday; however, we will also consider part time hours to meet the needs of the service - this can be discussed at interview. You’ll be willing to work flexible hours and on occasion outside/after normal hours.
What you’ll be doing:
- You’ll help develop, produce, and maintain service specific processes, systems, databases, and documents in line with corporate standards.
- You’ll ensure the service runs smoothly by responding to telephone enquiries, responding to emails, and resolving enquiries in an efficient way.
- You’ll use your experience to work to standards, policies, and procedures daily, which will include a good understanding of data protection and written procedures.
What you’ll need:
- An experience of carrying out intermediate level administration tasks using IT applications such as Word, Excel, Email and websites and you will have the ability to input data and maintain databases accurately.
- Using good verbal and written communication skills, you’ll provide excellent customer service when resolving and responding to a variety of enquiries.
- With strong organisational skills, you’ll be able to work under pressure, in a fast-paced environment whilst ensuring policies and procedures are followed correctly.
- Working with speed, accuracy, and high attention to detail; to deliver a high-quality service.
- You’ll also be able to support meetings by taking minutes and recording actions.
What we can offer you:
As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains.
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible.
If you would like an informal chat about this post, please contact Jane Gilbert or Sukjinder Basra at jane.gilbert@leicester.gov.uk or Sukjinder.basra@leicester.gov.uk
Interviews will take place on Friday 11th, Monday 14th and Wednesday 16th September 2026.
Admin and Business Support Officer Level C in Leicester employer: Leicester Bus Partnership
The Leicester Bus Partnership is an excellent employer, offering a supportive work environment that prioritises work-life balance and employee well-being. With competitive salaries, comprehensive benefits, and ample training opportunities, we empower our staff to grow and excel in their roles, making Beaumont Park a rewarding place to develop your career in tree maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Admin and Business Support Officer Level C in Leicester
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Leicester Bus Partnership!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Admin and Business Support Officer Level C in Leicester
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Leicester Bus Partnership, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Leicester Bus Partnership
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Leicester Bus Partnership’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
