At a Glance
- Tasks: Deliver exceptional customer service and represent the Leica brand with passion.
- Company: Join a renowned brand known for its commitment to quality and innovation.
- Benefits: Flexible freelance role with opportunities for personal growth and skill development.
- Other info: Dynamic work environment with a focus on equal opportunities and personal development.
- Why this job: Be the face of Leica and create memorable experiences for photography enthusiasts.
- Qualifications: Retail and sales experience, strong communication skills, and a love for photography.
The predicted salary is between 30000 - 40000 £ per year.
The Freelance Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales Associates live and breathe our brand values and create a customer experience that is warm, engaging and tailored to the individual.
We are looking for freelance candidates.
Key Accountabilities- Supporting the teams in reaching monthly retail targets and KPIs by providing excellent customer service.
- Understand and properly execute systems and POS procedures, and respond to and follow up on customer calls, messages and emails on a daily basis.
- Develop and maintain a list of customers and CRM database and provide customers with an exceptional and bespoke level of service including one-on-one customer sessions on Leica products.
- Provide a one-to-one personalised service and aftercare service to customers e.g. by notifying them of new products, relevant photography exhibitions and Akademie courses.
- Assist with the presentation of products and displays according to visual merchandising guidelines and maintain exceptional standards of housekeeping.
- Support the teams with stock management, including stock takes and reordering.
- Properly execute all stock movements on SAP.
- Follow security procedures in stores.
- Act as a brand ambassador at all times, contribute to and represent Leica at events.
- Seek to continuously develop knowledge and skills in sales, service, systems and process.
- Retail and sales experience are essential.
- Good communication and organisation skills.
- Excellent written and phone skills.
- Team player.
- Good I.T skills.
- Knowledge of using SAP is advantageous but not essential.
- Knowledge of photography.
Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.
Freelance Sales Associate in London employer: Leica Camera Ltd
Leica is an exceptional employer that values its employees as brand ambassadors, offering a dynamic work environment where passion for photography and sales thrives. With a commitment to equal opportunities and a culture that fosters personal growth, Freelance Sales Associates can expect tailored training and support, alongside the chance to build meaningful customer relationships in a vibrant retail setting. The unique opportunity to engage with customers on a personal level while representing a prestigious brand makes Leica a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Sales Associate in London
✨Tip Number 1
Get to know the Leica brand inside out! Familiarise yourself with their products and values so you can genuinely connect with customers. When you speak their language, it shows you're passionate and knowledgeable, which is key in sales.
✨Tip Number 2
Practice your communication skills! Whether it's face-to-face or over the phone, being able to engage with customers warmly and effectively is crucial. Role-play with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Attend photography events or workshops to meet potential customers and other professionals in the field. Building relationships can lead to repeat business and referrals, so don’t be shy about putting yourself out there.
✨Tip Number 4
Apply through our website! We want to see your enthusiasm for the role, so make sure your application reflects your personality and passion for sales. Don’t forget to follow up after applying; it shows initiative and keeps you on their radar!
We think you need these skills to ace Freelance Sales Associate in London
Some tips for your application 🫡
Show Your Passion for Selling:When you're writing your application, let your enthusiasm for sales shine through! We want to see how much you love engaging with customers and providing top-notch service. Share any experiences that highlight your passion and success in sales.
Tailor Your Application:Make sure to customise your application to reflect the Leica brand values. We’re looking for candidates who can create a warm and engaging customer experience, so use examples that demonstrate your ability to connect with customers on a personal level.
Highlight Your Product Knowledge:Since we value exceptional product knowledge, don’t forget to mention any relevant experience or skills related to photography or retail. Show us that you understand our products and can communicate their benefits effectively to customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Leica Camera Ltd
✨Know Your Leica Stuff
Before the interview, dive deep into Leica's products and brand values. Familiarise yourself with their latest offerings and any recent news about the company. This will not only show your passion for the brand but also help you answer questions confidently.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully built customer relationships. Think of specific examples where you exceeded targets or provided exceptional service. This will demonstrate your ability to contribute to their retail goals.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and engagingly. You might even want to role-play common customer scenarios to showcase your ability to provide tailored service and handle inquiries effectively.
✨Be a Team Player
Leica values teamwork, so be ready to discuss how you've collaborated with others in past roles. Share examples of how you supported your team in achieving goals or managing stock, as this will highlight your fit within their culture.
