At a Glance
- Tasks: Deliver exceptional customer service and represent the Leica brand to customers.
- Company: Join a renowned brand known for its quality and innovation in photography.
- Benefits: Flexible freelance role with opportunities to develop sales skills and product knowledge.
- Other info: Embrace equal opportunities and grow in a supportive environment.
- Why this job: Be the face of Leica and create memorable experiences for photography enthusiasts.
- Qualifications: Retail and sales experience, strong communication skills, and a passion for photography.
The predicted salary is between 30000 - 40000 € per year.
The Freelance Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales Associates live and breathe our brand values and create a customer experience that is warm, engaging and tailored to the individual. We are looking for freelance candidates.
Key Accountabilities
- Supporting the teams in reaching monthly retail targets and KPIs by providing excellent customer service
- Understand and properly execute systems and POS procedures, and respond to and follow up on customer calls, messages and emails on a daily basis
- Develop and maintain a list of customers and CRM database and provide customers with an exceptional and bespoke level of service including one-on-one customer sessions on Leica products
- Provide a one-to-one personalised service and aftercare service to customers e.g. by notifying them of new products, relevant photography exhibitions and Akademie courses
- Assist with the presentation of products and displays according to visual merchandising guidelines and maintain exceptional standards of housekeeping
- Support the teams with stock management, including stock takes and reordering
- Properly execute all stock movements on SAP
- Follow security procedures in stores
- Act as a brand ambassador at all times, contribute to and represent Leica at events
- Seek to continuously develop knowledge and skills in sales, service, systems and process
Key Skills
- Retail and sales experience are essential
- Good communication and organisation skills
- Excellent written and phone skills
- Team player
- Good I.T skills
- Knowledge of using SAP is advantageous but not essential
- Knowledge of photography
Equal Opportunities Employer
Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.
Freelance Sales Associate employer: Leica Camera Ltd
Leica is an exceptional employer that values its employees as brand ambassadors, offering a dynamic and engaging work environment where passion for photography and sales thrives. With a commitment to equal opportunities and a focus on personal development, freelancers can expect tailored support and growth in their roles, all while being part of a prestigious brand that prioritises customer experience and satisfaction. Working with Leica not only enhances your sales skills but also immerses you in a community that celebrates creativity and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Sales Associate
✨Tip Number 1
Get to know the Leica brand inside out! Familiarise yourself with their products and values so you can genuinely connect with customers. This knowledge will help you stand out during interviews and show your passion for the role.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror to refine your communication skills. Being able to articulate your thoughts clearly and confidently can make all the difference when you're trying to impress potential employers.
✨Tip Number 3
Network like a pro! Attend photography events or local meet-ups where you can meet people in the industry. Building relationships can lead to job opportunities, and who knows, you might even find someone who can refer you directly to Leica!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Leica team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Freelance Sales Associate
Some tips for your application 🫡
Show Your Passion for Sales:When writing your application, let your enthusiasm for sales shine through! We want to see how much you love engaging with customers and providing top-notch service. Share any relevant experiences that highlight your passion and success in sales.
Tailor Your Application:Make sure to customise your application to reflect the key skills and accountabilities mentioned in the job description. We appreciate candidates who take the time to align their experiences with what we're looking for, so don’t hold back on showcasing your retail and customer service expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We value clarity, so make sure your writing is easy to read and free of jargon. Highlight your achievements and skills without overcomplicating things – we want to get to know you quickly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Leica family!
How to prepare for a job interview at Leica Camera Ltd
✨Know Your Stuff
Make sure you brush up on your product knowledge before the interview. Understand Leica's brand values and be ready to discuss how you can embody them in your role as a Sales Associate. This will show your passion for the brand and your commitment to providing exceptional customer service.
✨Show Off Your People Skills
As a Freelance Sales Associate, building relationships is key. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you provided tailored service or went above and beyond to meet a customer's needs. This will demonstrate your ability to create a warm and engaging experience.
✨Be Ready to Discuss Sales Strategies
Familiarise yourself with different sales techniques and be prepared to share your approach to meeting retail targets. Discuss how you would support the team in reaching KPIs and how you plan to maintain a strong CRM database. This shows that you're proactive and results-driven.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the team dynamics, the training process, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
