Medical Secretary / Team Secretary (MH&LD)

An exciting opportunity has arisen for an enthusiastic and experienced individual to join our S-CAMHS Team within MH&LD Directorate Admin Services, in the role of Band 4, Medical/Team Secretary, based in Ty Helyg, Caradog Road, Aberystwyth, working Monday to Friday 09:00am – 5:00pm.

Key Responsibilities:

1. Be the first point of contact for the department/service.
2. Deal with all queries both in person, via telephone, and/or email.
3. Liaise where necessary with senior members of the team.
4. Process incoming confidential and routine mail and distribute accordingly.
5. Use initiative, discretion, and service knowledge to action as necessary.
6. Ensure all outgoing mail is addressed appropriately.
7. Maintain clinical diaries, ensuring clinicians are aware of their commitments, adjusting conflicting demands as required.
8. Schedule statutory meetings, ensuring appropriate files and relevant information are available for efficient meetings.
9. Filter and respond to requests from other staff, prioritising the demands on the time of the Clinicians/Consultant(s)/Medical Staff.
10. Ensure relevant records and documentation (results, reports, correspondence) are available for clinics and/or assessments.
11. Use various Health Board approved Software.
12. Process and register departmental/service referrals, liaising with Medical Records as required.
13. Ensure patients/service users/clients\’ contact address, personal and GP details are entered on approved Health Board Patient Administration System(s) and updated as required.
14. Take responsibility for departmental and own filing.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews will be held on 20/01/2025.

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