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- Tasks: Supervise Out-of-Hours Service, ensuring smooth operations and high-quality patient care.
- Company: Hywel Dda University Health Board, providing essential NHS services across three counties.
- Benefits: Flexible working hours, supportive environment, and opportunities for professional development.
- Why this job: Make a real difference in healthcare while gaining valuable supervisory experience.
- Qualifications: Experience in operational supervision and strong communication skills.
- Other info: Join a diverse team dedicated to improving community health and well-being.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to appoint contracted Shift Supervisors for the Out-of-Hours Service across the three counties, which is based at Withybush General Hospital. The post holder will be responsible for the day-to-day operational supervision of the Out of Hours Service across Hywel Dda University Health Board, working in partnership with clinical and operational colleagues to ensure the safe, effective and high-quality delivery of services. This role will also include an element of additional flexible working, to provide cover for annual leave and sickness.
While supervising the non-clinical team, you will work closely with the clinical team to ensure service is provided across the Hywel Dda University Health Board. You will oversee the smooth running of each Out of Hours shift by monitoring rotas and staffing levels, coordinating reception and driving staff, and acting as the first point of contact for operational issues. You will respond to calls from patients, clinicians and stakeholders as required, monitor demand and patient flow, and ensure workloads are managed safely to avoid delays or breaches.
This role includes using clinical and vehicle tracking systems to support timely patient care, reporting system or premises issues, supporting escalation and emergency plans, and ensuring all shift activity is accurately recorded and completed. The Out-of-Hours Service operates from 18:15 to 08:00 during the week and 24/7 on weekends and Bank Holidays. The successful candidate will be responsible for the coordination of the Service outside of normal hours. This role will include working weekday nights 22:00 to 08:00, some weekday evening shifts 18:15 to 22:15, and weekend daytime/evening shifts.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 12/02/2026.
Out of Hours Shift Supervisor in Haverfordwest employer: Lehrman Cameron Studio, LLC
Contact Detail:
Lehrman Cameron Studio, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Shift Supervisor in Haverfordwest
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hywel Dda University Health Board on LinkedIn. A friendly chat can give us insider info about the Out of Hours Service and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Health Board's values and recent initiatives. We want to show that we’re not just interested in the role, but also in contributing to their mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with us. Focus on common questions for supervisory roles and how we’d handle operational challenges in the Out of Hours Service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team at Hywel Dda University Health Board.
We think you need these skills to ace Out of Hours Shift Supervisor in Haverfordwest
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Out of Hours Shift Supervisor role. Highlight your relevant experience in operational supervision and any specific skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Communication Skills: Since this role involves liaising with clinical teams and responding to calls from patients, it's crucial to demonstrate your communication abilities. Use examples in your application that showcase how you've effectively communicated in past roles.
Highlight Flexibility and Availability: Given the nature of the Out of Hours Service, emphasise your flexibility in working various shifts, including nights and weekends. Let us know about your availability and willingness to adapt to the needs of the service.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows you're keen on joining our team at Hywel Dda University Health Board!
How to prepare for a job interview at Lehrman Cameron Studio, LLC
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Out of Hours Shift Supervisor. Familiarise yourself with the operational aspects, such as monitoring rotas and staffing levels, and how to coordinate effectively with both clinical and non-clinical teams.
✨Showcase Your Leadership Skills
During the interview, highlight your experience in supervising teams and managing operational issues. Be ready to discuss specific examples where you've successfully led a team through challenges, ensuring high-quality service delivery.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face in this role, like handling patient flow or responding to operational issues, and prepare your responses to demonstrate your critical thinking skills.
✨Emphasise Communication Skills
Since this role involves liaising with various stakeholders, be prepared to discuss how you communicate effectively with both clinical and non-clinical staff. If you speak Welsh, mention it, as it’s a desirable skill for the position!
