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- Tasks: Build relationships with law firms and ensure customer satisfaction through effective product implementation.
- Company: Leading legal tech firm in London focused on client success.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the legal tech industry.
- Qualifications: 5+ years in B2B SaaS and strong project management skills.
- Other info: On-site role emphasising in-person collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading legal tech firm in London seeks a Customer Success Manager to enhance client adoption and growth. The role involves building relationships with law firms, overseeing product implementation, and ensuring customer satisfaction.
Ideal candidates will have over 5 years of experience in B2B SaaS environments and strong project management skills. This position is on-site and emphasizes in-person collaboration.
London Enterprise CSM — Legal Tech for Top Firms employer: Legora
Contact Detail:
Legora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Enterprise CSM — Legal Tech for Top Firms
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal tech space and let them know you're on the hunt for a Customer Success Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, their clients, and their culture. This will help us tailor our answers and show that we’re genuinely interested in enhancing client adoption and growth.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific examples of how you've successfully overseen product implementations in the past. We want to demonstrate our ability to ensure customer satisfaction through effective management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining our team in London.
We think you need these skills to ace London Enterprise CSM — Legal Tech for Top Firms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B SaaS environments and project management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about legal tech and how you can enhance client adoption. Keep it engaging and personal – we love a good story!
Showcase Your Relationship-Building Skills: Since this role involves building relationships with law firms, make sure to highlight any relevant experiences. We want to know how you’ve successfully managed client relationships in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Legora
✨Know Your Legal Tech
Familiarise yourself with the latest trends and tools in legal tech. Understand how they impact client success and adoption, as this will show your genuine interest and expertise during the interview.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects where you successfully managed client relationships and product implementations. Highlight your ability to drive customer satisfaction and growth, as this is crucial for the role.
✨Build Rapport with Interviewers
Since this role emphasises in-person collaboration, practice building rapport. Be personable and engage with your interviewers; ask them about their experiences and insights in the legal tech space to create a connection.
✨Prepare Questions About Client Success
Have thoughtful questions ready about how the firm measures client success and what challenges they face. This shows that you’re proactive and genuinely interested in contributing to their goals.
