Engagement Team Lead

Location: London

Employment Type: Full time

Location Type: On-site

Department: Growth Engagement

About Us: Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, allowing teams to focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America, and APAC, and continue to expand through acquisitions including Qura, Walter AI, and Graceview. We partner with world-class performers, including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things:

• We lean in: ownership over titles, outcomes over intentions.
• We fight for excellence: high standards, direct, ego-free feedback.
• We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar, this is the place.

About the Role: As an Engagement Team Lead - Corporates, you'll oversee the Engagement function responsible for owning the relationship with our Enterprise and Mid-Market UK & Ireland corporate clients. You will lead a team of Engagement Managers and Associates, small at first but expected to grow quickly — coaching in real time and holding the standard for what great engagement looks like at Legora. This is a player-coach role: you'll keep a small book of owned accounts, modelling the commercial instincts and client rigor you expect from your team, while developing early-career talent and running the rhythms that keep execution tight.

What You’ll Do:

• Lead the Mid-Market and Enterprise corporate vertical — managing a team of Engagement Managers and Associates, owning their performance, growth, and the quality of client outcomes across the segment.
• Carry a focused book of your own accounts, modelling the adoption, value, and commercial rigor you expect from the team.
• Coach in real time — running the team rhythms (standups, account reviews, coaching sessions) that keep execution tight and accelerate early-career development.
• Set the standard for how the team drives value — helping them build success plans that turn product usage into measurable client outcomes.
• Own the commercial outcome for the vertical — guiding renewals and expansion across the team's accounts and feeding frontline insight to Leadership, Product, and Legal Engineering.
• Get ahead of adoption and retention risk across the portfolio — spotting early signals, stepping into difficult client conversations, and coaching the team to do the same.
• Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across the segment.
• Build the team — hiring, onboarding, and developing Engagement talent, and shaping the playbooks and standards that make the whole group better.

What You Bring:

• 7+ years in management consulting, client advisory, or a comparable client-facing field, with at least 2 years managing or coaching individual contributors.
• A proven IC track record — you've owned a book and delivered measurable adoption, retention, and expansion.
• A coaching mindset — energised by developing early-career talent, with clear standards and a habit of making people better.
• Sound client instincts and stakeholder confidence — trusted by senior client stakeholders and sharp on when to step in versus coach from behind.
• A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them.
• Deep data fluency and a metrics-driven read on account health, portfolio risk, and team performance.
• Sharp operational habits — you run tight rhythms and hold a high bar for execution quality that sets the standard for the team.
• A passion for in-office collaboration — we're in-office 5 days per week in our Farringdon HQ, building together.

Legora is an Equal Opportunity Employer. At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.