Engagement Team Lead in London

Engagement Team Lead in London

London Full-Time 70000 - 90000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to enhance client engagement and drive measurable outcomes.
  • Company: Legora, an innovative legal tech company transforming how legal work is done.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a diverse team committed to excellence and collaboration in our Farringdon HQ.
  • Why this job: Make a real impact in a fast-paced environment while developing early-career talent.
  • Qualifications: 7+ years in client-facing roles with strong coaching and management skills.

The predicted salary is between 70000 - 90000 £ per year.

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, allowing teams to focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things:

  • We lean in: ownership over titles, outcomes over intentions.
  • We fight for excellence: high standards, direct, ego-free feedback.
  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar, this is the place.

About the Role

As an Engagement Team Lead - Corporates, you'll oversee the Engagement function responsible for owning the relationship with our Enterprise and Mid-Market UK & Ireland corporate clients. You will lead a team of Engagement Managers and Associates, small at first but expected to grow quickly — coaching in real time and holding the standard for what great engagement looks like at Legora. This is a player-coach role: you'll keep a small book of owned accounts, modelling the commercial instincts and client rigor you expect from your team, while developing early-career talent and running the rhythms that keep execution tight.

What You’ll Do:

  • Lead the Mid-Market and Enterprise corporate vertical — managing a team of Engagement Managers and Associates, owning their performance, growth, and the quality of client outcomes across the segment.
  • Carry a focused book of your own accounts modelling the adoption, value, and commercial rigor you expect from the team.
  • Coach in real time — running the team rhythms (standups, account reviews, coaching sessions) that keep execution tight and accelerate early-career development.
  • Set the standard for how the team drives value — helping them build success plans that turn product usage into measurable client outcomes.
  • Own the commercial outcome for the vertical — guiding renewals and expansion across the team's accounts and feeding frontline insight to Leadership, Product, and Legal Engineering.
  • Get ahead of adoption and retention risk across the portfolio — spotting early signals, stepping into difficult client conversations, and coaching the team to do the same.
  • Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across the segment.
  • Build the team — hiring, onboarding, and developing Engagement talent, and shaping the playbooks and standards that make the whole group better.

What You Bring:

  • 7+ years in management consulting, client advisory, or a comparable client-facing field, with at least 2 years managing or coaching individual contributors.
  • A proven IC track record — you've owned a book and delivered measurable adoption, retention, and expansion.
  • A coaching mindset — energised by developing early-career talent, with clear standards and a habit of making people better.
  • Sound client instincts and stakeholder confidence — trusted by senior client stakeholders and sharp on when to step in versus coach from behind.
  • A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them.
  • Deep data fluency and a metrics-driven read on account health, portfolio risk, and team performance.
  • Sharp operational habits — you run tight rhythms and hold a high bar for execution quality that sets the standard for the team.
  • A passion for in-office collaboration — we're in-office 5 days per week in our Farringdon HQ, building together.

Legora is an Equal Opportunity Employer. At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Engagement Team Lead in London employer: Legora AB

Legora is an exceptional employer that champions a culture of excellence, collaboration, and growth. With a commitment to high standards and real-time coaching, employees are empowered to develop their skills while working alongside top-tier legal professionals in a dynamic, AI-driven environment. Located in Farringdon, our office fosters in-person collaboration, ensuring that every team member contributes meaningfully to our mission of redefining legal work.

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Contact Details:

Legora AB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Engagement Team Lead in London

Tip Number 1

Network like a pro! Get out there and connect with people in the legal and tech industries. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! If you’ve got a portfolio or examples of your work, bring them to interviews. Demonstrating your expertise can set you apart from other candidates and show that you’re ready to hit the ground running.

Tip Number 3

Prepare for those tricky interview questions! Research common questions for Engagement Team Leads and practice your responses. Think about how your experience aligns with Legora’s mission and values, and be ready to share specific examples.

Tip Number 4

Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation. It’s a great way to keep your name fresh in their minds and shows that you’re genuinely interested in the role.

We think you need these skills to ace Engagement Team Lead in London

Team Leadership
Client Relationship Management
Coaching and Mentoring
Commercial Acumen
Account Management
Data Analysis
AI Workflow Automation

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with ours at Legora. Share why you’re excited about redefining legal work and how you can contribute to our mission.

Tailor Your Experience:Make sure to highlight your relevant experience in management consulting or client advisory. We’re looking for specific examples of how you've led teams and driven measurable outcomes. Don’t just list your duties; show us the impact you’ve made!

Be Authentic:We value authenticity, so be yourself in your application. Share your unique perspective and experiences that have shaped your approach to client engagement and team leadership. This is your chance to stand out!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re proactive and keen to join our team!

How to prepare for a job interview at Legora AB

Know Your Stuff

Before the interview, dive deep into Legora's mission and values. Understand how their AI-native workspace transforms legal work and be ready to discuss how your experience aligns with their goals. This shows you’re not just interested in the role but genuinely invested in the company.

Showcase Your Coaching Skills

As an Engagement Team Lead, you'll be expected to coach and develop talent. Prepare examples of how you've successfully mentored others in the past. Highlight specific instances where your coaching led to measurable improvements in performance or client outcomes.

Demonstrate Client Instincts

Legora values sound client instincts. Be ready to share stories about how you've navigated challenging client conversations or identified risks early on. This will illustrate your ability to manage relationships and drive value for clients effectively.

Emphasise Your Data Fluency

With a focus on metrics-driven results, come prepared to discuss how you've used data to inform decisions in previous roles. Bring examples of how you've monitored account health and portfolio risk, and how that has influenced your strategies for client engagement.