Engagement Team Lead

Engagement Team Lead

Full-Time 70000 - 90000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team to enhance client engagement and drive measurable outcomes.
  • Company: Join Legora, a trailblazer in AI-driven legal solutions with a global presence.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Collaborative office environment in Farringdon, fostering innovation and teamwork.
  • Why this job: Make a real impact in the legal tech space while developing future talent.
  • Qualifications: 7+ years in client-facing roles with strong coaching and management skills.

The predicted salary is between 70000 - 90000 £ per year.

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, allowing teams to focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America, and APAC, and continue to expand through acquisitions including Qura, Walter AI, and Graceview.

Joining Legora means three things:

  • We lean in: ownership over titles, outcomes over intentions.
  • We fight for excellence: high standards, direct, ego-free feedback.
  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar, this is the place.

About the Role

As an Engagement Team Lead - Corporates, you'll oversee the Engagement function responsible for owning the relationship with our Enterprise and Mid-Market UK & Ireland corporate clients. You will lead a team of Engagement Managers and Associates, small at first but expected to grow quickly — coaching in real time and holding the standard for what great engagement looks like at Legora. This is a player-coach role: you'll keep a small book of owned accounts, modelling the commercial instincts and client rigor you expect from your team, while developing early-career talent and running the rhythms that keep execution tight.

What You’ll Do:

  • Lead the Mid-Market and Enterprise corporate vertical — managing a team of Engagement Managers and Associates, owning their performance, growth, and the quality of client outcomes across the segment.
  • Carry a focused book of your own accounts modelling the adoption, value, and commercial rigor you expect from the team.
  • Coach in real time — running the team rhythms (standups, account reviews, coaching sessions) that keep execution tight and accelerate early-career development.
  • Set the standard for how the team drives value — helping them build success plans that turn product usage into measurable client outcomes.
  • Own the commercial outcome for the vertical — guiding renewals and expansion across the team's accounts and feeding frontline insight to Leadership, Product, and Legal Engineering.
  • Get ahead of adoption and retention risk across the portfolio — spotting early signals, stepping into difficult client conversations, and coaching the team to do the same.
  • Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across the segment.
  • Build the team — hiring, onboarding, and developing Engagement talent, and shaping the playbooks and standards that make the whole group better.

What You Bring:

  • 7+ years in management consulting, client advisory, or a comparable client-facing field, with at least 2 years managing or coaching individual contributors.
  • A proven IC track record — you've owned a book and delivered measurable adoption, retention, and expansion.
  • A coaching mindset — energised by developing early-career talent, with clear standards and a habit of making people better.
  • Sound client instincts and stakeholder confidence — trusted by senior client stakeholders and sharp on when to step in versus coach from behind.
  • A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them.
  • Deep data fluency and a metrics-driven read on account health, portfolio risk, and team performance.
  • Sharp operational habits — you run tight rhythms and hold a high bar for execution quality that sets the standard for the team.
  • A passion for in-office collaboration — we're in-office 5 days per week in our Farringdon HQ, building together.

Legora is an Equal Opportunity Employer. At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Engagement Team Lead employer: Legora AB

Legora is an exceptional employer that champions a culture of excellence, collaboration, and growth. With a commitment to developing early-career talent and a focus on impactful client relationships, employees thrive in a dynamic environment where innovation meets teamwork. Located in Farringdon, our office fosters in-person collaboration, ensuring that every team member contributes to our mission of redefining legal work through cutting-edge AI solutions.

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Contact Details:

Legora AB Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Engagement Team Lead

Tip Number 1

Network like a pro! Reach out to your connections in the legal and tech industries. Attend events, webinars, or even casual meet-ups. You never know who might have the inside scoop on job openings at Legora or can put in a good word for you.

Tip Number 2

Show off your skills! If you’ve got experience with AI tools or client engagement strategies, don’t be shy about it. Create a portfolio or a presentation that highlights your achievements and how they align with what Legora is all about.

Tip Number 3

Prepare for the interview like it’s a big game! Research Legora’s mission and values, and think about how your experience fits into their culture of excellence and teamwork. Be ready to discuss how you can contribute to their growth and success.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Legora team. Don’t miss out on this opportunity!

We think you need these skills to ace Engagement Team Lead

Team Leadership
Coaching Skills
Client Relationship Management
Commercial Acumen
Data Fluency
AI Workflow Automation
Performance Management

Some tips for your application 🫡

Show Your Passion for Legal Tech:When writing your application, let your enthusiasm for legal technology shine through. We want to see how you connect with our mission of redefining legal work and how your experience aligns with our values.

Be Specific About Your Experience:Don’t just list your previous roles; tell us about the impact you made in those positions. Use concrete examples that demonstrate your ability to drive client outcomes and lead teams effectively.

Highlight Your Coaching Skills:Since this role involves coaching early-career talent, make sure to share any relevant experiences where you've developed others. We love seeing how you’ve helped people grow and succeed in their careers.

Tailor Your Application to Us:Take a moment to research Legora and tailor your application accordingly. Mention specific aspects of our company culture or recent achievements that resonate with you. And remember, apply through our website for the best chance!

How to prepare for a job interview at Legora AB

Know Your Stuff

Before the interview, dive deep into Legora's mission and values. Understand how their AI-native workspace transforms legal work and be ready to discuss how your experience aligns with their goals. This shows you're not just interested in the role but genuinely invested in the company's vision.

Showcase Your Coaching Skills

As an Engagement Team Lead, you'll be expected to coach and develop talent. Prepare examples from your past where you've successfully mentored others or led a team. Highlight your coaching mindset and how you can elevate early-career professionals at Legora.

Demonstrate Client Instincts

Legora values sound client instincts. Be ready to share specific instances where you've navigated complex client relationships or turned around challenging situations. This will illustrate your ability to manage and grow client accounts effectively.

Embrace the AI Angle

Since Legora champions AI as a force multiplier, come prepared to discuss how you've used technology to enhance workflows in your previous roles. Share any experiences where you've automated processes or leveraged data to drive results, showcasing your fluency with AI.