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- Tasks: Lead the Front of House team to create unforgettable guest experiences.
- Company: Join a leading theme park company with a focus on fun and hospitality.
- Benefits: Competitive hourly pay, comprehensive training, and 40% off LEGO products.
- Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
- Qualifications: Hospitality experience and a passion for motivating diverse teams.
- Other info: Exciting work environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
A leading theme park company seeks an Accommodation Front Line Lead to enhance guest experiences at their Windsor Resort. You will manage the Front of House team, ensuring high-quality guest interaction and satisfaction while leading, coaching, and empowering staff.
Ideal candidates will have hospitality experience and a strong ability to motivate diverse teams. The role offers competitive hourly pay, comprehensive training, and various staff discounts including 40% off LEGO products.
Hotel Front Line Lead: Guest Experience & Team Coach in Windsor employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Line Lead: Guest Experience & Team Coach in Windsor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they enhance guest experiences. Be ready to share your own stories about leading teams and creating memorable moments for guests.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. They want to see how you can motivate and empower a diverse team while keeping guests happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Hotel Front Line Lead: Guest Experience & Team Coach in Windsor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for guest experiences shine through. Share specific examples of how you've made a difference in previous roles, and why you’re excited about the opportunity to enhance guest experiences at our Windsor Resort.
Highlight Your Leadership Skills: As a Front Line Lead, you'll be managing a team, so make sure to showcase your leadership experience. Talk about times when you've successfully motivated or coached a diverse group, and how that led to improved guest satisfaction.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting, like 'guest interaction' and 'team coach', to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at LEGOLAND Parks
✨Know Your Guest Experience
Familiarise yourself with the guest experience standards of the theme park company. Think about how you can enhance guest interactions and satisfaction, and be ready to share specific examples from your past hospitality experience that demonstrate your ability to create memorable experiences.
✨Showcase Your Leadership Skills
Prepare to discuss your approach to leading and coaching teams. Think of instances where you've motivated diverse groups, resolved conflicts, or improved team performance. Highlighting these experiences will show that you’re not just a manager, but a true leader who empowers others.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share what excites you about working in a front-line role and how you believe it contributes to the overall guest experience. This passion can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
