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For Companies At a Glance
- Tasks: As a VIP Host, you'll create unforgettable experiences for guests at LEGOLAND Windsor.
- Company: Join the LEGOLAND Windsor Resort, the ultimate family destination filled with LEGO fun!
- Benefits: Enjoy competitive pay, discounts on LEGO products, and free tickets to attractions worldwide.
- Why this job: Be part of a vibrant team delivering magical moments in a fun-filled environment.
- Qualifications: Must be over 18, self-motivated, and an excellent communicator with great time management skills.
- Other info: This is a seasonal role until Winter 2025, with flexible shifts across 7 days.
What you\’ll bring to the team
VIP Host
Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, shift times vary but can start from 7:00am (early shift) and finish after 11:00pm (late shift)
Contract Type: Seasonal, until Winter 2025
Here at the LEGOLAND Windsor Resort our 2025 season is in full swing, and we are recruiting for a VIP Host to join our AWESOME Commercial Sales Team!
Our VIP Hosts create, develop and deliver a wide range of set and bespoke experiences for our guests, while managing an extensive client base. We are looking for people to join the team who are eager, talkative and confident with our guests while having the desire to deliver the most incredible VIP experiences.
In this position, it will be your responsibility to deliver all experiences in our portfolio to our VIP’s, ensuring that they can maximise their time with us and have the most remarkable day. Your role will vary from feeding the sharks at Deep Sea Adventure to taking guests behind the scenes of the infamous Miniland to explore how we look after over 40 million bricks!
Naturally our VIP Hosts hold themselves to the highest standards of professionalism and confidentiality, setting a great example for the rest of the resort.
Qualifications & Experience
- Highly self-motivated individuals who have an excellent knowledge of the resort to deliver the very best experiences on park
- You will need to manage your time effectively, ensure the guests needs are met at every point of the day and, most importantly, be an excellent communicator
- You must also be comfortable with assisting all departments across the resort in order to meet the requirements of your guests and have the ability to prioritise your workload, ensuring the guests needs are satisfied
- You will be a professional department representative, maintaining complete confidentiality when working with high profile guests
Due to the shift times of this role, we will only be accepting applications from candidates over the age of 18+
Benefits
- Pay of £11.00 – £12.21 per hour (age related)
- 40% discount off LEGO sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND Windsor Resort
We are looking for a VIP Host to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atjobs@legoland.co.ukand one of the team will get back to you as soon as possible.
Pay Range
From GBP £11.00/Hr. #J-18808-Ljbffr
VIP Host employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Host
✨Tip Number 1
Familiarise yourself with the LEGOLAND Windsor Resort and its attractions. Knowing the ins and outs of the park will not only help you answer questions confidently but also show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you become more comfortable interacting with guests and managing their expectations during VIP experiences.
✨Tip Number 3
Network with current or former employees of LEGOLAND. They can provide valuable insights into the company culture and what it takes to excel as a VIP Host, giving you an edge in your application.
✨Tip Number 4
Be prepared to demonstrate your problem-solving skills during the interview. Think of examples where you've successfully managed guest needs or resolved issues, as this is crucial for a role that requires high levels of customer service.
We think you need these skills to ace VIP Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a VIP Host at LEGOLAND Windsor Resort. Familiarise yourself with the types of experiences you will be delivering and the importance of guest interaction.
Tailor Your CV: Highlight relevant experience in customer service or hospitality in your CV. Emphasise any roles where you've had to manage time effectively and communicate with diverse groups of people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the resort. Mention specific experiences that demonstrate your ability to create memorable experiences for guests and your knowledge of the LEGOLAND brand.
Showcase Your Communication Skills: In both your CV and cover letter, provide examples of how you've successfully communicated with clients or guests in previous roles. This is crucial for a position that requires excellent interpersonal skills.
How to prepare for a job interview at LEGOLAND Parks
✨Show Your Enthusiasm
As a VIP Host, your energy and enthusiasm are key. Make sure to express your excitement about the role and the experiences you’ll be creating for guests. A positive attitude can make a lasting impression.
✨Demonstrate Excellent Communication Skills
Since the role requires interacting with guests and managing their needs, practice clear and confident communication. Be prepared to share examples of how you've effectively communicated in previous roles or situations.
✨Know the Resort Inside Out
Familiarise yourself with LEGOLAND Windsor Resort's attractions, rides, and services. Being knowledgeable will not only help you answer questions but also show your commitment to providing exceptional experiences.
✨Highlight Your Flexibility and Time Management
The role involves varying shifts and responsibilities. Be ready to discuss how you manage your time effectively and adapt to changing situations, ensuring that guest needs are always met.
