At a Glance
- Tasks: Create unforgettable VIP experiences and manage a diverse client base at LEGOLAND® Windsor.
- Company: Join the fun team at the UK's favourite children's theme park!
- Benefits: Enjoy discounts on LEGO products, free tickets, and ongoing training opportunities.
- Other info: Flexible hours with a vibrant work environment until Winter 2026.
- Why this job: Be part of a magical experience and make lasting memories for families.
- Qualifications: Must be over 18, self-motivated, and an excellent communicator.
The predicted salary is between 22880 - 22880 € per year.
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7, shift times vary but can start from 7:00am (early shift) and finish after 11:00pm (late shift) - weekend availability is required for this role
Contract Type: Seasonal, until Winter 2026
Here at the LEGOLAND® Windsor Resort we are getting ready for our 2026 season, and we are recruiting for a VIP Host to join our AWESOME VIP Team! Our VIP Hosts create, develop and deliver a wide range of set and bespoke experiences for our guests, while managing an extensive client base. We are looking for people to join the team who are eager, talkative and confident with our guests while having the desire to deliver the most incredible VIP experiences.
In this position, it will be your responsibility to deliver all experiences in our portfolio to our VIP’s, ensuring that they can maximise their time with us and have the most remarkable day. Your role will vary from feeding the sharks at Deep Sea Adventure to taking guests behind the scenes of the infamous Miniland to explore how we look after over 40 million bricks! Naturally our VIP Hosts hold themselves to the highest standards of professionalism and confidentiality, setting a great example for the rest of the resort.
Qualifications & Experience
- Highly self-motivated individuals who have an excellent knowledge of the resort to deliver the very best experiences on park
- You will need to manage your time effectively, ensure the guests needs are met at every point of the day and, most importantly, be an excellent communicator
- You must also be comfortable with assisting all departments across the resort in order to meet the requirements of your guests and have the ability to prioritise your workload, ensuring the guests needs are satisfied
- You will be a professional department representative, maintaining complete confidentiality when working with high profile guests
- Due to the shift times of this role, we will only be accepting applications from candidates over the age of 18
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND® Windsor Resort: We are looking for a VIP Host to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin: A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: GBP £11.00/Hr.
VIP & Birthdays Host employer: LEGOLAND Parks
At LEGOLAND® Windsor Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and enthusiasm thrive. As a VIP & Birthdays Host, you'll enjoy unique benefits such as a Merlin Magic Pass for free access to attractions worldwide, generous discounts on LEGO products, and ongoing training opportunities to enhance your career. Join our passionate team in a stunning parkland setting, where every day is filled with fun and the chance to create unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land VIP & Birthdays Host
✨Tip Number 1
Get to know the LEGOLAND® Windsor Resort inside out! Familiarise yourself with all the attractions, rides, and experiences we offer. This way, when you chat with potential employers, you can show off your knowledge and passion for creating unforgettable VIP experiences.
✨Tip Number 2
Practice your communication skills! As a VIP Host, you'll need to be talkative and confident. Try role-playing scenarios with friends or family where you deliver a VIP experience. This will help you feel more comfortable and prepared for any interview situation.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, highlight your availability in your conversations. Let them know you're ready to jump in whenever needed, whether it's an early morning or a late-night shift.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team at LEGOLAND® Windsor Resort. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace VIP & Birthdays Host
Some tips for your application 🫡
Show Your Personality:When applying for the VIP & Birthdays Host role, let your personality shine through! We want to see how eager and talkative you are, so don’t be afraid to inject some fun into your application.
Highlight Relevant Experience:Make sure to mention any previous experience that showcases your communication skills and ability to manage time effectively. We love seeing how you've made guests feel special in past roles!
Be Professional:Since you'll be working with high-profile guests, it’s crucial to demonstrate professionalism in your application. Use clear language and maintain a respectful tone throughout your written submission.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our AWESOME team at LEGOLAND® Windsor Resort!
How to prepare for a job interview at LEGOLAND Parks
✨Know Your Stuff
Familiarise yourself with the LEGOLAND® Windsor Resort and its attractions. Being able to chat confidently about experiences like feeding sharks or exploring Miniland will show your enthusiasm and knowledge, which is key for a VIP Host.
✨Show Off Your Communication Skills
As a VIP Host, you'll need to be talkative and engaging. Practice your communication skills by role-playing with friends or family. Make sure you can convey excitement and professionalism while interacting with guests.
✨Demonstrate Flexibility
Since the role requires weekend availability and varying shift times, be prepared to discuss your flexibility during the interview. Highlight any previous experience where you've successfully managed changing schedules or worked in dynamic environments.
✨Exude Professionalism
VIP Hosts must maintain high standards of professionalism and confidentiality. Think of examples from past roles where you've demonstrated these qualities. This will reassure the interviewers that you can handle high-profile guests with care.
