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- Tasks: Operate rides and create magical experiences for guests at LEGOLAND® Windsor Resort.
- Company: Join the fun team at Merlin, where smiles and excitement are our business.
- Benefits: Enjoy discounts on LEGO products, free attraction tickets, and ongoing training.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a vibrant team making unforgettable memories for families.
- Qualifications: Must be 18+, fluent in English, and ready to work in a fast-paced environment.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: Includes Full/Part Time, working up to 5 days out of 7, covering hours that can be between 9:00am-7:00pm.
We are looking for a Ride Operator to join our AWESOME, dedicated and passionate Rides & Attractions team at the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick.
Responsibilities:
- Ensure all Rides & Attractions are operated ensuring all health and safety standards are met in direct relation and compliance to HSG175 and the Merlin policy.
- Be trained as both ride attendant and operator on type 1, 2, 3 and 4 rides across the resort.
- Be trained in evacuation procedures including working at height.
- Deliver memorable and magical guest experiences to all of our guests on a day to day basis.
- Be trained in hygiene cleaning.
- Be multi-skilled into other job roles, such as Retail, to reflect the zonal structure of the Resort.
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Qualifications & Experience:
- Due to the nature of this role we can only accept applications from candidates 18 and older.
- Must be able to speak and read fluent English.
- Must have good eyesight and hearing.
- Working within a fast-paced environment.
- Working in a team.
- Previous customer-facing roles (desired but not necessary).
- First Aid Qualification (desired but not necessary).
Benefits:
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants.
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full-time equivalent.
- Private pension scheme.
- Life assurance scheme.
- Employee assistance programme.
- Access to Perks at Work which offers 30,000+ national & local employee discounts.
- Free staff parking.
- Ongoing training & development.
About Merlin:
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Competitive
Ride Operator employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ride Operator
✨Tip Number 1
Get to know the LEGOLAND® Windsor Resort inside out! Familiarise yourself with the rides and attractions, and think about how you can create memorable experiences for guests. This knowledge will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have previous experience, think of times when you’ve made someone’s day better. Share those stories in your interviews to show your passion for creating magical moments.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities. The Rides & Attractions team thrives on collaboration, so think of examples where you’ve worked well with others. This will show that you’re a great fit for the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LEGOLAND® family. Don’t miss out on this awesome opportunity!
We think you need these skills to ace Ride Operator
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our Rides & Attractions team and creating magical experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience, especially in customer service or teamwork. We love seeing how your skills align with what we do at LEGOLAND® Windsor Resort!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get to know you better without any confusion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LEGOLAND Parks
✨Know the Rides Inside Out
Familiarise yourself with the different rides and attractions at LEGOLAND Windsor. Understand their safety protocols and guest experience elements. This will show your enthusiasm and readiness to contribute to the team.
✨Emphasise Teamwork
Since this role involves working closely with others, be prepared to discuss your experiences in team settings. Share examples of how you’ve collaborated effectively in previous roles or during group activities.
✨Showcase Your Customer Service Skills
Even if you don’t have direct experience, think of times when you’ve provided excellent service, whether in a job or personal setting. Highlight your ability to create memorable experiences for guests, as this is key for a Ride Operator.
✨Prepare for Safety Questions
Given the importance of health and safety in this role, be ready to answer questions about safety procedures. Brush up on basic safety protocols and express your commitment to maintaining a safe environment for both guests and colleagues.