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For Companies At a Glance
- Tasks: Operate rides and create memorable experiences for guests at LEGOLAND Windsor.
- Company: Join the UK's favourite children's theme park, filled with LEGO magic and fun!
- Benefits: Enjoy £12.35/hour, 40% off LEGO products, and 20 free tickets to Merlin attractions.
- Why this job: Be part of a vibrant team, making magic for families in a fun outdoor environment.
- Qualifications: Must be over 18, with excellent customer service skills and a positive attitude.
- Other info: Seasonal role until Winter 2025, with ongoing training and development opportunities.
What you\’ll bring to the team
Ride Operator
Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7 (immediate start)
Contract Type: Seasonal, until Winter 2025
Here at the LEGOLAND Windsor Resort our 2025 season is in full swing, and we are recruiting for Ride Operators to join our AWESOME Resort Operations Team!
As a Ride Operator at LEGOLAND Windsor Resort you will be working in a hands-on role, operating our rides and always striving to provide memorable experiences, whether you’re working on the iconic Dragon coaster or driving the LEGOLAND Express Train, you will seek out ways to put the thrill into our guest’s day.
More importantly, you will be adhering to all health and safety training and regulations according to each individual ride offering. Duties will include but are not limited to; height checking our guests to ensure they meet the minimum height requirement to safely ride, batching guests safely into ride vehicles, operating the rides using detailed and comprehensive operational panels (having undergone significant and thorough Rides and Health & Safety training) and ensuring your training is up to date so you are compliant with evacuation and emergency procedures.
Our guests visit LEGOLAND Windsor to spend a memorable day with their families, and every interaction that our Rides & Attractions team have should be delivered in a positive, friendly and helpful manner. Whether you’re checking lap bars, height checking or even walking across the resort to the staff canteen, you should be making magic (and increasing efficiency) at every opportunity.
Please note, internally this role is known as Guest Experience Host
Qualifications & Experience
- Must be over the age of 18. Applications from candidates under the age of 18 will not be considered due to the health and safety critical nature of this role.
- You will be proud to deliver excellent customer service, always seeking out opportunities to surpriseand delight our guests and have a bright smile regardless of the weather!
- You must be comfortable to undertake comprehensive health & safety training and assessments, always seeking new ways to learn and develop your knowledge and skills
- A clear and confident communicator
- Comfortable with lone working and standing for long periods of time
- Comfortable to work in an outdoor environment in all weathers (uniform is provided)!
Benefits
- Pay of £12.35 per hour
- 40% discount off LEGO sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND Windsor Resort
We are looking for Ride Operators to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atjobs@legoland.co.ukand one of the team will get back to you as soon as possible.
Pay Range
GBP £12.35/Hr. #J-18808-Ljbffr
Ride Operator employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ride Operator
✨Tip Number 1
Familiarise yourself with the rides and attractions at LEGOLAND Windsor. Understanding how each ride operates and the safety protocols involved will not only boost your confidence during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences. Whether it’s a job or a volunteer position, highlight moments where you went above and beyond to create a positive experience for others.
✨Tip Number 3
Prepare to discuss how you handle stressful situations, especially in a fast-paced environment like a theme park. Think of scenarios where you maintained composure and ensured guest safety while providing excellent service.
✨Tip Number 4
Show enthusiasm for working outdoors and in all weather conditions. Share any relevant experiences that demonstrate your adaptability and willingness to embrace the elements while keeping a positive attitude.
We think you need these skills to ace Ride Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Ride Operator. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service or roles that required health and safety compliance. Emphasise any previous work in fast-paced environments or with children, as this will resonate well with the hiring team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at LEGOLAND Windsor Resort. Mention specific aspects of the role that excite you, such as creating memorable experiences for guests, and demonstrate your commitment to excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role that involves guest interaction.
How to prepare for a job interview at LEGOLAND Parks
✨Show Your Enthusiasm for Customer Service
As a Ride Operator, you'll be interacting with guests all day. Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to create memorable experiences for others.
✨Demonstrate Safety Awareness
Health and safety are crucial in this role. Be prepared to discuss your understanding of safety protocols and why they matter. You might even want to mention any previous experience you have with safety training or working in environments where safety is a priority.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview that mimic real-life situations you might encounter as a Ride Operator. Practice responding to questions about how you would handle specific guest interactions or safety checks to show your readiness for the role.
✨Emphasise Teamwork and Communication Skills
This role requires clear communication and teamwork. Highlight your ability to work well with others and share instances where effective communication led to positive outcomes. This will demonstrate that you're a great fit for the collaborative environment at LEGOLAND.
