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For Companies At a Glance
- Tasks: Lead a team to maintain cleanliness and ensure excellent guest experiences.
- Company: Join the LEGOLAND Windsor Resort, the ultimate family destination.
- Benefits: Enjoy competitive pay, discounts on LEGO products, and free attraction tickets.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Previous supervisory experience in housekeeping or hotel settings is essential.
- Other info: Dynamic role with ongoing training and development opportunities.
What you\’\’ll bring to the team
Permanent Housekeeping Team Leader
Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7
Contract Type: Permanent, hourly paid
Here at the LEGOLAND Windsor Resort we are getting ready for our 2025 season, and we are recruiting for a Housekeeping Team Leader to join our AWESOME Hotel Housekeeping Team!
Joining the team as a Housekeeping Team Leader means you will lead a team of housekeepers, linen porters, and public area cleaners, all of whom work together to maintain the high standards of cleanliness that our guests expect and deserve on their overnight stay.
You’ll lead by example, driving your team to deliver excellent guest interactions and, of course, beautifully clean and welcoming rooms and public areas. You’ll be a knowledge holder of the health and safety policies across your areas, monitor your stock levels (replenishing when needed) and motivate your team to exceed cleanliness KPI targets.
The Housekeeping Team Leader is a key role in our Hotel operation, and you will drive your team to excellence by ensuring room inspections are thorough and timely, employee relations concerns are dealt with professionally in partnership with the People Team, stock levels are maintained appropriately, and your team are fully trained and assessed to deliver the high level of service that our overnight guests expect.
Of course that’s just for starters! This role is varied and will give the right candidate an opportunity to develop their people management skills and, in turn, have a positive impact on our guest KPIs.
Please note, internally this role is known as Housekeeping Frontline Lead.
Qualifications & Experience
- Previous experience working in a supervisory position in a hotel setting is essential
- Proven experience working in a housekeeping or cleaning role, ideally within a hotel or alterative overnight accommodation function
- Confident and comfortable to use cleaning equipment and chemicals, ideally with experience of reviewing COSHH and Risk Assessments
- Experience leading a team is advantageous
- This is a physical, hands-on role so you will be comfortable to be on your feet undertaking physical work for long periods of time
Benefits
- Pay of £13.20 per hour
- 40% discount off LEGO sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND Windsor Resort
We are looking for a Housekeeping Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at jobs@legoland.co.uk and one of the team will get back to you as soon as possible.
Pay Range
GBP £13.20/Hr.
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Permanent Housekeeping Team Leader employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Permanent Housekeeping Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out LEGOLAND's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their awesome environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or tackled challenges in housekeeping. Being able to share these experiences will demonstrate your capability as a Housekeeping Team Leader.
✨Tip Number 3
Dress the part! Even though it’s a hands-on role, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are ready to lead by example.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Permanent Housekeeping Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience leading a team. We want to see how you’ve motivated others and driven them to achieve great results in a housekeeping or hotel setting.
Be Specific About Your Experience: Don’t just say you have experience in housekeeping; tell us about the specific roles you've held and the tasks you’ve managed. We love details that show how you’ve maintained high cleanliness standards and dealt with health and safety policies.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid slang. Show us your personality while still conveying your commitment to delivering excellent guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this awesome opportunity at LEGOLAND Windsor Resort!
How to prepare for a job interview at LEGOLAND Parks
✨Know Your Stuff
Make sure you brush up on housekeeping standards and health and safety policies. Familiarise yourself with COSHH and risk assessments, as these are crucial in a hotel setting. Being able to discuss these topics confidently will show that you're serious about the role.
✨Lead by Example
As a Housekeeping Team Leader, you'll need to demonstrate strong leadership skills. Think of examples from your past experience where you've motivated a team or handled challenges effectively. Be ready to share how you can inspire your team to exceed cleanliness KPIs.
✨Show Your Passion for Guest Experience
This role is all about creating a welcoming environment for guests. Prepare to talk about how you’ve previously enhanced guest interactions and maintained high standards of cleanliness. Share specific stories that highlight your commitment to guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
