At a Glance
- Tasks: Support the Miniland Team by maintaining and repairing LEGO models and attractions.
- Company: Join the LEGOLAND® Windsor Resort, the ultimate family theme park!
- Benefits: Enjoy discounts on LEGO products, free tickets, and ongoing training.
- Other info: Work in a vibrant environment with opportunities for personal growth.
- Why this job: Be part of a fun team and create magical experiences for guests every day!
- Qualifications: Experience in electrical repair and model animations is essential.
The predicted salary is between 12 - 12 £ per hour.
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Hours: 37.5 hours per week, across a 7-day rota (any 5 days out of 7), unsociable hours expected including evenings and weekends / bank holidays
Contract Type: Permanent, hourly paid
Here at the LEGOLAND® Windsor Resort we are recruiting for a Miniland Assistant to join our AWESOME Models & Theming Creative Team! As a Miniland Assistant you will support the wider Miniland Team to provide a service and repair function to all models, animated features and landscaping within our most iconic attraction: Miniland! You will be required to ensure every model and animated feature in Miniland is checked daily, cleaned and repaired as required. This includes electrical and structural repair, model animations and general model maintenance.
You will be working across our incredible Miniland Attraction which is visited by all of our guests when they come to LEGOLAND Windsor Resort, so you’ll have the chance to have awesome interactions and elevate our guest experience every day! The Miniland Assistant will prioritise keeping our Miniland attraction safe for our guests and the staff working in the area, with a proactive and problem-solving mindset when unexpected model or animations issues arise.
Qualifications & Experience
- Previous experience with electrical repair and model animations is essential
- Have a keen eye for detail, always seeking ways to improve the presentation of Miniland for our guests
- Have passion for our brand and how our guests can enjoy our LEGO models
- This is a physical role so you must be comfortable and confident with lifting, bending, reaching, carrying heavy equipment and fragile LEGO displays
- Be able to clearly communicate to our guests and your colleagues. This is a guest facing role so you will have the chance to interact with our guests, answer their questions and even make your own suggestions of hidden gems they might not know about!
Due to the nature of this role we will only be accepting applications from those candidates over the age of 18.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND® Windsor Resort: We are looking for a Miniland Assistant to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin: A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £12.00/Hr.-GBP £13.30/Hr.
Miniland Assistant employer: LEGOLAND Parks
At LEGOLAND Windsor Resort, we pride ourselves on being an exceptional employer that values teamwork and creativity. Our vibrant work culture fosters personal growth through comprehensive training and development opportunities, ensuring that every team member can thrive in their role. Located in the picturesque setting of Windsor, our hotel offers unique advantages such as flexible working hours and a fun, family-friendly environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Miniland Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LEGOLAND Parks. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LEGOLAND Parks
Don't be shy about reaching out to LEGOLAND Parks directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Miniland Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LEGOLAND Parks and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LEGOLAND Parks
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
