At a Glance
- Tasks: Lead a team to maintain high cleanliness standards in our awesome hotel.
- Company: Join the LEGOLAND Windsor Resort, the UK's favourite children's theme park!
- Benefits: Earn £13.20/hour, enjoy discounts on LEGO products and free Merlin attraction tickets.
- Why this job: Develop your leadership skills while creating magical experiences for families.
- Qualifications: Previous supervisory experience in housekeeping is essential.
- Other info: Seasonal role until Winter 2025 with ongoing training opportunities.
What you\’ll bring to the team
Housekeeping Team Leader
Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY
Hours: Full time fully flexible, any 5 days out of 7
Contract Type: Seasonal, until Winter 2025
Here at the LEGOLAND Windsor Resort we are getting ready for our 2025 season, and we are recruiting for a Housekeeping Team Leader to join our AWESOME Hotel Housekeeping Team!
Joining the team as a Housekeeping Team Leader means you will lead a team of housekeepers, linen porters, and public area cleaners, all of whom work together to maintain the high standards of cleanliness that our guests expect and deserve on their overnight stay.
You’ll lead by example, driving your team to deliver excellent guest interactions and, of course, beautifully clean and welcoming rooms and public areas. You’ll be a knowledge holder of the health and safety policies across your areas, monitor your stock levels (replenishing when needed) and motivate your team to exceed cleanliness KPI targets.
The Housekeeping Team Leader is a key role in our Hotel operation, and you will drive your team to excellence by ensuring room inspections are thorough and timely, employee relations concerns are dealt with professionally in partnership with the People Team, stock levels are maintained appropriately, and your team are fully trained and assessed to deliver the high level of service that our overnight guests expect.
Of course that’s just for starters! This role is varied and will give the right candidate an opportunity to develop their people management skills and, in turn, have a positive impact on our guest KPIs.
This is a seasonal role, with the contract finishing in Winter 2025. Please note, internally this role is known as Housekeeping Frontline Lead.
Qualifications & Experience
- Previous experience working in a supervisory position in a hotel setting is essential
- Proven experience working in a housekeeping or cleaning role, ideally within a hotel or alterative overnight accommodation function
- Confident and comfortable to use cleaning equipment and chemicals, ideally with experience of reviewing COSHH and Risk Assessments
- Experience leading a team is advantageous
- This is a physical, hands-on role so you will be comfortable to be on your feet undertaking physical work for long periods of time
Benefits
- Pay of £13.20 per hour
- 40% discount off LEGO sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
About the LEGOLAND Windsor Resort
We are looking for a Housekeeping Team Leader to join our AWESOME team at the UK’s favourite children’s theme park; the LEGOLAND Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to three awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
About Merlin
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atjobs@legoland.co.ukand one of the team will get back to you as soon as possible.
Pay Range
GBP £13.20/Hr.
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Housekeeping Team Leader employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out LEGOLAND's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their awesome environment.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled challenges in housekeeping. Be ready to share these experiences during your interview to demonstrate your skills and how you can motivate others.
✨Tip Number 3
Dress the part! While LEGOLAND is all about fun, showing up looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the Housekeeping Team Leader role. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Housekeeping Team Leader role, make sure to highlight your previous supervisory experience. We want to see how you've led teams in the past and what strategies you used to motivate them.
Be Specific About Your Experience: In your application, be clear about your housekeeping or cleaning experience, especially in a hotel setting. We love details, so mention any specific tasks or responsibilities that relate to maintaining high cleanliness standards.
Demonstrate Your Knowledge of Health and Safety: Since this role involves health and safety policies, it’s important to showcase your understanding of COSHH and Risk Assessments. We want to know how you’ve applied this knowledge in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to see what you bring to our AWESOME team!
How to prepare for a job interview at LEGOLAND Parks
✨Know Your Stuff
Make sure you’re familiar with the housekeeping standards and practices in a hotel setting. Brush up on health and safety policies, COSHH, and risk assessments. This knowledge will show that you’re serious about maintaining high cleanliness standards.
✨Lead by Example
As a Housekeeping Team Leader, you’ll need to motivate your team. Think of examples from your past where you’ve successfully led a team or improved performance. Be ready to share how you can inspire others to exceed cleanliness KPIs.
✨Show Your People Skills
This role involves dealing with employee relations and training. Prepare to discuss your experience in managing teams and resolving conflicts. Highlight any specific instances where you’ve positively impacted team dynamics or guest interactions.
✨Be Ready for a Hands-On Role
Since this is a physical job, be prepared to talk about your experience with cleaning equipment and your comfort level with physical tasks. Share how you manage your time and energy during busy periods to keep everything running smoothly.