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For Companies At a Glance
- Tasks: Provide immediate assistance to guests in need and ensure their safety.
- Company: Join the LEGOLAND® Windsor Resort, the ultimate family theme park experience.
- Benefits: Earn £12.35/hour, enjoy discounts on LEGO products, and receive 20 free attraction tickets.
- Why this job: Be part of a fun team making magical memories for families every day.
- Qualifications: Must be over 18 with a First Aid qualification and excellent communication skills.
- Other info: Flexible hours, ongoing training, and a supportive work environment await you.
What you’ll bring to the team
First Aider –Full Time Fully Flexible; working 5 days out of 7, covering hours that can be between 09:00am – 20:00pm
Location: LEGOLAND® Windsor Resort, Windsor, SL4 4AY
Job Scope
Reporting into the Operations team, First Aiders are responsible for the administration of immediate assistance to anyone within the Resort who is injured or suddenly taken ill, prior to the arrival of the emergency services. Successful candidates should be proactive, excellent communicators and remain calm when faced with incidents or medical emergencies.
Main Responsibility
- The First Aid department\’s role is to aid our guests or colleagues if a medical problem occurs. This is completed through the provision of a trained First Aider to respond to any incidents involving injury or illness within the Resort.
- This include the quick and safe assessment of the situation and identification of the casualties\’ symptoms to prevent any further danger/injury to that person or others
- Once the injury/illness has been identified then the appropriate treatment will be administered and/or arrangements will be made to transport the casualty to hospital should this be necessary..
- The First Aid department is based within the First Aid facility, but the role does also involve deployment around the Resort.
- The First Aider provides brilliant guest service through a genuine interest in other, is attentive, friendly, reliable with a strong work ethic. The First Aid department is a focal point for guests and colleagues and a distinctive uniform is provided.
- You will also support the Security team regarding the care and reuniting of all lost children and their families.
Qualifications & Experience
Due to the nature of this role a valid First Aid at Work Qualification is required (FAW).
Full Driving License is desirable.
Benefits
Health and Safety
Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Pro rata holiday allowance based on 28 days full time equivalent
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Free staff parking
- Ongoing training & development
Pay Range
GBP £12.35/Hr.
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First Aider employer: LEGOLAND Parks
Contact Detail:
LEGOLAND Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Aider
✨Tip Number 1
Get to know the LEGOLAND® Windsor Resort vibe! Spend some time visiting the park, chatting with staff, and soaking up the atmosphere. This will help you understand the culture and show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! As a First Aider, you'll need to interact with guests and their families. Role-play scenarios with friends or family to get comfortable explaining things clearly and calmly.
✨Tip Number 3
Be proactive in your approach! Reach out to current employees on social media or professional networks to ask about their experiences. This can give you insider tips and make you stand out as an enthusiastic candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our awesome team at LEGOLAND® Windsor Resort!
We think you need these skills to ace First Aider
Some tips for your application 🫡
Show Your First Aid Skills: Make sure to highlight your First Aid at Work qualification and any relevant experience in your application. We want to see how you can bring your expertise to our team!
Keep It Calm and Professional: Since you'll be dealing with emergencies, it's crucial to convey your ability to stay calm under pressure. Share examples of how you've handled stressful situations in the past.
Communicate Clearly: As a First Aider, communication is key! Use your application to demonstrate your communication skills, especially when interacting with guests and their families.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of joining our AWESOME team. It's quick and easy, so don't miss out on this opportunity!
How to prepare for a job interview at LEGOLAND Parks
✨Know Your First Aid Basics
Brush up on your First Aid knowledge before the interview. Be ready to discuss specific scenarios where you’ve applied your skills, especially in high-pressure situations. This will show that you’re not just qualified but also experienced and confident.
✨Stay Calm and Collected
Since the role involves dealing with emergencies, practice staying calm under pressure. During the interview, demonstrate your ability to think clearly and communicate effectively, especially when discussing how you would handle a child in distress.
✨Engage with the Interviewers
Remember, communication is key! Make sure to engage with your interviewers by asking questions about the team and the role. This shows your interest and helps you gauge if the environment is right for you.
✨Show Your Passion for Helping Others
Let your passion for helping others shine through. Share personal stories or experiences that highlight your dedication to providing care and support, especially in a fun and family-oriented environment like LEGOLAND®.