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- Tasks: Engage with guests while ensuring a clean and welcoming environment at LEGOLAND Discovery Centre.
- Company: Join the fun team at LEGOLAND, where creativity and excitement come to life!
- Benefits: Enjoy discounts on LEGO products, free attraction tickets, and ongoing training opportunities.
- Other info: Seasonal role with great career development in a vibrant atmosphere.
- Why this job: Be part of an iconic brand and create memorable experiences for families.
- Qualifications: Strong communication skills and a passion for cleanliness are essential.
The predicted salary is between 12 - 13 £ per hour.
We are recruiting for Presentation Host to join our AWESOME Cleaning Operations Team! Join the colourful, brick‑tastic world of LEGOLAND Discovery Centre Birmingham: the ultimate indoor LEGO® playground packed with rides, soft play, MINILAND, and creative LEGO‑themed experiences for families of all ages.
We’re looking for an energetic and dedicated Presentation Host to help keep our attraction sparkling, safe, and welcoming for every guest who steps through our doors. As a Presentation Host, you will be central to maintaining the exceptional cleanliness and presentation standards that make LEGOLAND Discovery Centre Birmingham such an exciting and immersive experience.
You will ensure all toilet facilities are operational, clean, well‑stocked, and ready for the day, completing hourly checks to meet required standards. You’ll keep cleaning materials organised and notify management of any stock requirements in good time. You will maintain fresh and hygienic baby‑changing areas, ensure the entrance and all areas within your remit remain litter‑free, and follow all attraction cleaning schedules and procedures. Adhering to COSHH guidelines and wearing the correct PPE is essential, ensuring all work is completed safely in compliance with health and safety procedures and legislation.
Alongside maintaining high presentation standards, you’ll help uphold LEGOLAND Discovery Centres’ commitment to excellent customer care by engaging politely with guests, helping with queries, and responding to guest feedback in a friendly, solution‑focused manner. You will promote high cleanliness standards to enhance our guest KPIs, communicate any health and safety concerns promptly, and maintain a clean uniform and name badge to represent the attraction professionally and as an ambassador for our iconic brand.
Qualifications & Experience
- Strong communication skills and confidence interacting with guests of all ages!
- Experience working in cleaning or presentation roles within public or large‑venue environments is essential
- A keen eye for detail and a passion for high cleanliness and hygiene standards
- Understanding of COSHH guidelines and commitment to safe working practices is advantageous
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which 30,000+ national & local employee discounts
- Ongoing training & development
A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range GBP £12.31/Hr.
Presentation Host employer: LEGOLAND Discovery Centre
Contact Detail:
LEGOLAND Discovery Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presentation Host
✨Tip Number 1
Get to know the LEGOLAND vibe! Before your interview, spend some time at the centre if you can. Familiarise yourself with the attractions and the overall atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of the magic.
✨Tip Number 2
Practice your communication skills! As a Presentation Host, you'll be interacting with guests of all ages. Try role-playing with friends or family to get comfortable engaging with different types of people. The more confident you are, the better you'll shine during your interview!
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained cleanliness and hygiene standards in previous roles. Whether it's a cleaning job or another position, highlight your commitment to keeping spaces welcoming and safe for everyone.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of things. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Presentation Host
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the LEGOLAND experience.
Highlight Relevant Experience: Make sure to mention any previous roles in cleaning or presentation that you've had. We love seeing how your past experiences can contribute to keeping our attraction sparkling and welcoming!
Be Detail-Oriented: Since we’re all about high cleanliness standards, it’s important to demonstrate your keen eye for detail in your application. Share examples of how you’ve maintained cleanliness and hygiene in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity to join our awesome team!
How to prepare for a job interview at LEGOLAND Discovery Centre
✨Know Your Role
Before the interview, make sure you understand what a Presentation Host does at LEGOLAND Discovery Centre. Familiarise yourself with the cleaning and presentation standards they uphold, as well as the importance of guest interaction. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
Since you'll be interacting with guests of all ages, practice showcasing your strong communication skills during the interview. Think of examples where you've successfully engaged with customers or handled queries. This will highlight your ability to create a welcoming atmosphere.
✨Demonstrate Attention to Detail
As a Presentation Host, having a keen eye for detail is crucial. Prepare to discuss specific instances where your attention to cleanliness and hygiene made a difference in a previous role. This will show that you take pride in maintaining high standards.
✨Understand Health and Safety
Familiarise yourself with COSHH guidelines and health and safety procedures relevant to cleaning roles. Be ready to discuss how you ensure safety in your work environment. This knowledge will reflect your commitment to safe working practices, which is essential for the role.