At a Glance
- Tasks: Engage with LEGO fans, addressing queries via phone and email.
- Company: Global toy manufacturer with a passion for creativity.
- Benefits: Competitive salary, family care leave, and performance-based bonuses.
- Other info: Hybrid work model post-training with a supportive environment.
- Why this job: Join a fun team and help others while working with iconic toys.
- Qualifications: Fluent in English and Swedish, with strong IT skills.
The predicted salary is between 25000 - 32000 € per year.
A global toy manufacturer is seeking a dedicated Customer Service Advisor who speaks both English and Swedish for their Slough office. This fixed-term role requires engaging with LEGO fans through phone and email, addressing queries related to orders and product quality.
With a mandatory hybrid work model post-training, the role offers a competitive salary and various benefits including family care leave and a performance-based bonus. If you love helping others and have strong IT skills, apply today!
Swedish-Speaking Customer Service Advisor — Hybrid (Fixed-Term) in Slough employer: Lego
As a leading global toy manufacturer, we pride ourselves on fostering a vibrant and inclusive work culture that values creativity and collaboration. Our Slough office offers a supportive environment with ample opportunities for professional growth, competitive benefits such as family care leave, and a performance-based bonus structure, making it an ideal place for those passionate about customer service and the joy of play.
StudySmarter Expert Advice🤫
We think this is how you could land Swedish-Speaking Customer Service Advisor — Hybrid (Fixed-Term) in Slough
✨Tip Number 1
Make sure you know the company inside out! Research the global toy manufacturer and their products, especially LEGO. This will help you connect with the brand during your interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your Swedish! Since this role requires you to engage with Swedish-speaking customers, brush up on your language skills. Try role-playing common customer service scenarios with a friend or even in front of a mirror.
✨Tip Number 3
Prepare for those tricky questions! Think about how you'd handle difficult customer situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Swedish-Speaking Customer Service Advisor — Hybrid (Fixed-Term) in Slough
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping others! Share any experiences where you've gone the extra mile for a customer. This will show that you're not just looking for a job, but that you genuinely care about making a difference.
Highlight Your Language Skills:Since this role requires both English and Swedish, make sure to showcase your language proficiency. If you've used your language skills in previous jobs or experiences, mention them! We want to see how you can connect with our LEGO fans in both languages.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows that you’re proactive and keen to join our team!
How to prepare for a job interview at Lego
✨Know Your LEGO
Familiarise yourself with LEGO products and the brand's history. Being able to discuss your favourite sets or recent releases can show your passion for the company and its products, which is crucial for a Customer Service Advisor role.
✨Practice Your Swedish
Since this role requires fluency in both English and Swedish, practice common customer service phrases in Swedish. This will help you feel more confident during the interview when discussing how you'd handle queries from Swedish-speaking customers.
✨Show Off Your IT Skills
Be prepared to discuss your IT skills and any relevant software you've used in previous roles. Think about specific examples where you've successfully resolved issues using technology, as this will demonstrate your capability to handle customer queries efficiently.
✨Emphasise Your People Skills
Customer service is all about helping others, so be ready to share examples of how you've gone above and beyond for customers in the past. Highlighting your empathy and problem-solving skills will show that you're the right fit for engaging with LEGO fans.
