At a Glance
- Tasks: Assist LEGO fans by responding to queries and building strong relationships.
- Company: Join the iconic LEGO brand and be part of a creative team.
- Benefits: Enjoy a competitive salary, bonuses, and flexible hybrid work.
- Other info: Seasonal role with opportunities to grow within a fun environment.
- Why this job: Help create unforgettable experiences for LEGO enthusiasts worldwide.
- Qualifications: Fluency in Polish and excellent customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
LEGO is looking for a Customer Service Advisor who is fluent in Polish to assist consumers during our busy season. This exciting fixed-term role until January 2027 involves responding to queries through various channels while building strong relationships with LEGO fans.
You will enjoy a competitive salary, benefits including a discretionary bonus, and a flexible hybrid work model. Join us and help create unforgettable experiences for LEGO fans around the world!
Polish-Speaking Customer Service Advisor - Hybrid, Seasonal in Slough employer: Lego
LEGO is an exceptional employer that values creativity and collaboration, offering a vibrant work culture where employees can thrive. With competitive salaries, a discretionary bonus, and a flexible hybrid work model, we prioritise employee well-being and growth opportunities, making it a rewarding place to contribute to unforgettable experiences for LEGO fans worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Polish-Speaking Customer Service Advisor - Hybrid, Seasonal in Slough
✨Tip Number 1
Make sure to brush up on your Polish language skills! Since this role is all about connecting with LEGO fans, being fluent will help you stand out. Practice common customer service scenarios in Polish to feel more confident.
✨Tip Number 2
Research LEGO's values and culture before your interview. We want to see that you're not just a fan of the brand but also align with their mission. This will show your genuine interest and help you build rapport during the conversation.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and interested in the role. Think about what it’s like to work in a hybrid model or how the team collaborates during busy seasons.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Polish-Speaking Customer Service Advisor - Hybrid, Seasonal in Slough
Some tips for your application 🫡
Show Off Your Polish Skills:Since this role is all about helping LEGO fans in Polish, make sure to highlight your language skills in your application. We want to see how you can connect with customers and make their experience unforgettable!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention your customer service experience and how it relates to building strong relationships with fans. We love seeing genuine interest in the position!
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who can engage with our community, so don’t be afraid to show us your passion for LEGO and customer service!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Lego
✨Brush Up on Your Polish
Since this role requires fluency in Polish, make sure you’re comfortable speaking and writing in the language. Practise common customer service phrases and scenarios to ensure you can respond confidently during the interview.
✨Know Your LEGO
Familiarise yourself with LEGO products and the brand's history. Being able to discuss your favourite sets or recent releases will show your passion for the brand and help you connect with the interviewers.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you successfully resolved customer issues or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.