At a Glance
- Tasks: Help LEGO fans through phone, email, and chat while delivering exceptional service.
- Company: Join the iconic LEGO brand and be part of a fun-loving team.
- Benefits: Flexible hours, comprehensive training, and a chance to create magical moments.
- Other info: Perfect for students looking for weekend work in a vibrant environment.
- Why this job: Be the voice of LEGO and make a difference in fans' experiences.
- Qualifications: Strong communication skills and previous customer service experience.
The predicted salary is between 12 - 15 £ per hour.
LEGO is looking for a part-time Customer Service Advisor based in Slough, UK. This role involves helping LEGO fans through phone, email, and chat while delivering exceptional customer service.
As a part of the team, you will undergo a comprehensive training program to ensure your success. The ideal candidate will have strong communication skills, previous customer service experience, and a passion for helping others.
Join LEGO and contribute to creating magical moments for both consumers and fans!
Playful Customer Service Advisor - Weekend in Slough employer: Lego
LEGO is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a part-time Customer Service Advisor in Slough, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while contributing to the joy of LEGO fans. Enjoy the unique advantage of working for a globally recognised brand that values its employees and encourages a playful spirit in every interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Playful Customer Service Advisor - Weekend in Slough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Lego and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Lego and let us see your personality shine through!
We think you need these skills to ace Playful Customer Service Advisor - Weekend in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Lego.
Get Familiar with Our Brand:Before applying, take some time to learn about Lego and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Lego
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Lego.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Lego will surely appreciate.
