At a Glance
- Tasks: Support LEGO fans by handling queries and building strong relationships.
- Company: Join the iconic LEGO team in a fun, dynamic environment.
- Benefits: Competitive salary, hybrid working model, and career development opportunities.
- Other info: Seasonal role with a chance to grow in a vibrant team.
- Why this job: Create magical moments for fans while enjoying flexible work from home.
- Qualifications: Fluency in Latvian and excellent customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
LEGO is looking for a Customer Service Advisor fluent in Latvian to join our seasonal team in Slough. This role focuses on supporting LEGO fans, handling queries related to orders, and building strong consumer relationships.
With a competitive salary and a hybrid working model, you will work mostly from home post-training. Join us in creating magical moments for fans while developing your career in a dynamic team environment.
Latvian-Speaking Customer Service Advisor | Hybrid, Seasonal in Slough employer: Lego
LEGO is an exceptional employer that fosters a vibrant work culture where creativity and collaboration thrive. With a competitive salary and the flexibility of a hybrid working model, employees enjoy a healthy work-life balance while being part of a dynamic team dedicated to creating magical moments for fans. Additionally, LEGO offers ample opportunities for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Latvian-Speaking Customer Service Advisor | Hybrid, Seasonal in Slough
✨Tip Number 1
Make sure you know your stuff about LEGO! Brush up on their products and values so you can show your passion during the interview. We want to see that you’re not just a fan, but someone who can connect with other fans too.
✨Tip Number 2
Practice your Latvian! Since this role requires fluency, it’s a good idea to have a few customer service scenarios ready in Latvian. We can help you with resources to polish your language skills before the big day.
✨Tip Number 3
Network like a pro! Reach out to current or former LEGO employees on LinkedIn. They might share insights about the company culture or even give you a heads-up about the interview process. We love when our community helps each other out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of tips and resources there to help you ace the process. Let’s get you that job!
We think you need these skills to ace Latvian-Speaking Customer Service Advisor | Hybrid, Seasonal in Slough
Some tips for your application 🫡
Show Your Passion for LEGO:When writing your application, let your love for LEGO shine through! Share any personal experiences or stories that highlight your enthusiasm for the brand and how it connects with your customer service skills.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in customer service and your fluency in Latvian, as these are key to impressing us at LEGO.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Lego
✨Know Your LEGO
Before the interview, brush up on your knowledge of LEGO products and their history. Being able to discuss your favourite sets or recent releases can show your passion for the brand and help you connect with the interviewers.
✨Practice Your Latvian
Since this role requires fluency in Latvian, make sure to practice speaking and writing in the language. You might be asked to handle a mock customer query in Latvian, so being prepared will give you an edge.
✨Showcase Your Customer Service Skills
Think of specific examples from your past experiences where you successfully resolved customer issues or built strong relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, training process, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
