At a Glance
- Tasks: Assist LEGO fans with support via phone and email in English and Italian.
- Company: Join the iconic LEGO team in a fun and dynamic environment.
- Benefits: Competitive salary, bonus potential, and hybrid work model with remote options.
- Other info: Seasonal role with opportunities to connect with fellow LEGO lovers.
- Why this job: Be part of creating joyful experiences for LEGO enthusiasts during peak times.
- Qualifications: Fluency in Italian and strong customer service skills required.
The predicted salary is between 25000 - 32000 £ per year.
LEGO in Slough is looking for a Customer Service Advisor who speaks Italian to join our seasonal team. You will assist LEGO fans during peak times, offering support via phone and email in both English and Italian.
This fixed-term position includes a competitive salary, a discretionary bonus, and a hybrid work model allowing up to three days of remote work per week after training. Join us in creating joyful experiences for LEGO enthusiasts!
Italian-Speaking Hybrid Customer Service Advisor (Seasonal) in Slough employer: Lego
LEGO in Slough is an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. As a Customer Service Advisor, you will enjoy a competitive salary, a discretionary bonus, and the flexibility of a hybrid work model, allowing you to balance your professional and personal life effectively. With opportunities for growth and development within a globally recognised brand, you'll be part of a team dedicated to creating joyful experiences for LEGO fans.
StudySmarter Expert Advice🤫
We think this is how you could land Italian-Speaking Hybrid Customer Service Advisor (Seasonal) in Slough
✨Tip Number 1
Make sure to brush up on your Italian! Since this role is all about helping LEGO fans, being fluent in both English and Italian will really set you apart. Practice common customer service phrases and scenarios to feel more confident during the interview.
✨Tip Number 2
Show your passion for LEGO! When you get the chance to chat with the hiring team, share your favourite LEGO sets or experiences. This will not only demonstrate your enthusiasm but also help you connect with them on a personal level.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle different customer service scenarios, especially those that might come up during peak times. We want to see how you think on your feet and solve problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the LEGO team and ready to create joyful experiences for fans!
We think you need these skills to ace Italian-Speaking Hybrid Customer Service Advisor (Seasonal) in Slough
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires you to speak Italian, make sure to highlight your language proficiency in your application. We want to see how you can connect with LEGO fans in both English and Italian!
Tailor Your Application:Take a moment to customise your CV and cover letter for this specific role. Mention your experience in customer service and how you can create joyful experiences for LEGO enthusiasts, just like we do at StudySmarter.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Lego
✨Brush Up on Your Italian
Since this role requires you to assist customers in both English and Italian, make sure you're comfortable switching between the two languages. Practise common customer service phrases in Italian and be ready to demonstrate your language skills during the interview.
✨Know Your LEGO Stuff
Familiarise yourself with LEGO products and their history. Being able to discuss popular sets or recent releases will show your passion for the brand and help you connect with customers. Plus, it’ll impress the interviewers!
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter, like handling complaints or providing product information. Prepare some examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Show Enthusiasm for the Role
LEGO is all about creating joyful experiences, so let your enthusiasm shine through! Share why you want to work with LEGO and how you can contribute to making customers' experiences memorable. A positive attitude can go a long way in an interview!
