At a Glance
- Tasks: Engage with LEGO fans, supporting their inquiries via phone and email.
- Company: Leading UK toy manufacturer known for creativity and innovation.
- Benefits: Full training provided, hybrid work option after training.
- Other info: Seasonal role with opportunities to connect with consumers.
- Why this job: Combine your love for toys with customer service and creativity.
- Qualifications: Fluency in English and German, passion for problem-solving.
The predicted salary is between 22000 - 28000 € per year.
A leading toy manufacturer in the UK is looking for a Customer Service Advisor who is fluent in both English and German. This fixed-term role involves engaging with LEGO fans to support their inquiries via phone and email. Full training is provided, with the option to work hybrid after the initial training. If you have a passion for creativity and problem-solving and want to build connections with consumers, apply now!
German-Speaking Customer Service Advisor – Seasonal Hybrid in Slough employer: Lego
As a leading toy manufacturer, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and collaboration. Our employees benefit from comprehensive training, flexible hybrid working options, and opportunities for personal and professional growth, making it an ideal environment for those passionate about customer service and the joy of play.
StudySmarter Expert Advice🤫
We think this is how you could land German-Speaking Customer Service Advisor – Seasonal Hybrid in Slough
✨Tip Number 1
Get to know the company! Research the toy manufacturer and understand their values, products, and customer base. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your language skills! Since this role requires fluency in both English and German, brush up on your language abilities. Try role-playing common customer service scenarios with a friend to build confidence.
✨Tip Number 3
Show off your creativity! Think of ways you can engage with LEGO fans beyond just answering queries. Share ideas during your interview about how you could enhance the customer experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace German-Speaking Customer Service Advisor – Seasonal Hybrid in Slough
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both English and German, make sure to highlight your language skills right at the start of your application. We want to see how you can connect with LEGO fans in both languages!
Be Creative in Your Approach:This is a role for someone who loves creativity, so don’t be afraid to let your personality shine through in your written application. Share any relevant experiences that showcase your problem-solving skills and passion for customer service.
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. We’re looking for specific qualities, so make sure to align your experiences with what we’re after. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Lego
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and German, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your proficiency during the interview.
✨Know the Brand Inside Out
Familiarise yourself with the toy manufacturer and its products, especially LEGO. Understanding their values, mission, and popular products will help you connect better with the interviewers and demonstrate your enthusiasm for the brand.
✨Prepare for Common Customer Scenarios
Think about potential customer inquiries you might encounter in this role. Prepare responses for common issues, such as product availability or order tracking. This will showcase your problem-solving skills and readiness to assist customers effectively.
✨Show Your Passion for Creativity
As a company that thrives on creativity, be ready to discuss how you can bring that passion into your role. Share examples of how you've used creativity in past experiences, whether in problem-solving or engaging with customers, to highlight your fit for the position.
