At a Glance
- Tasks: Support global fans by providing exceptional customer service via phone and email.
- Company: Leading toy manufacturer with a passion for creativity and fun.
- Benefits: Competitive salary, performance bonus, and hybrid work model.
- Why this job: Engage with fans and make a difference during peak season.
- Qualifications: Fluency in English and Estonian, plus a knack for problem-solving.
The predicted salary is between 25000 - 32000 £ per year.
A leading toy manufacturer seeks a Customer Service Advisor to support fans globally during peak season. This fixed-term position requires fluency in English and Estonian, offering the chance to engage with consumers through phone and email.
Benefits include:
- A competitive salary
- Performance bonus
- A hybrid work model allowing up to three days of remote work
The ideal candidate will enjoy problem-solving and making connections with fans while ensuring exceptional service.
Estonian-Speaking Seasonal Customer Service Advisor in Slough employer: Lego
Contact Detail:
Lego Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estonian-Speaking Seasonal Customer Service Advisor in Slough
✨Tip Number 1
Make sure to brush up on your Estonian and English skills before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to engage with fans right away.
✨Tip Number 2
Research the toy manufacturer and their products! Knowing what they offer will not only impress during the interview but also help us connect better with customers when we’re solving their queries.
✨Tip Number 3
Prepare some examples of how we've solved problems in the past. This role is all about making connections and providing exceptional service, so showcasing our problem-solving skills will definitely give us an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team during this exciting peak season.
We think you need these skills to ace Estonian-Speaking Seasonal Customer Service Advisor in Slough
Some tips for your application 🫡
Show Off Your Language Skills: Since this role needs fluency in both English and Estonian, make sure to highlight your language skills right at the top of your application. We want to see how you can connect with our fans in both languages!
Tailor Your Experience: When you're writing about your previous roles, focus on experiences that showcase your problem-solving abilities and customer service skills. We love seeing how you've made a difference for customers in the past!
Be Personable: This job is all about making connections with fans, so let your personality shine through in your application. We’re looking for someone who can engage with our customers warmly and authentically.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Lego
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and Estonian, make sure you're comfortable switching between the two languages. Practise common customer service phrases and scenarios in both languages to show your proficiency during the interview.
✨Know the Company and Its Products
Familiarise yourself with the toy manufacturer’s products and values. Being able to discuss their latest toys or initiatives will demonstrate your genuine interest in the company and help you connect with the interviewers.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Passion for Customer Service
This role is all about making connections with fans, so convey your enthusiasm for helping customers. Share stories that highlight your dedication to providing exceptional service and how you enjoy engaging with people.