At a Glance
- Tasks: Engage with LEGO fans online and create exciting content across social media platforms.
- Company: Join the iconic LEGO Group, a brand that inspires creativity and play.
- Benefits: Enjoy flexible working, generous discounts, wellbeing resources, and bonus opportunities.
- Other info: Diverse and inclusive culture with great career growth potential.
- Why this job: Be part of a dynamic team that connects with a passionate community of gamers and creators.
- Qualifications: Experience in social media, excellent communication skills, and a love for gaming.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in supporting the LEGO(R) brand? Bring your passion for LEGO to this role and share this enthusiasm with our fans, gamers, and creators! This role is based in Slough, UK and will follow our best of both hybrid working model (three days in the office), with one weekend day on a rotating basis. No relocation assistance is offered for this position.
Core Responsibilities
- Engaging with LEGO fans by replying to them across our various platforms and channels e.g., social media, product reviews, and more.
- Being active in developing our approach to engaging with users and creators across multiple platforms.
- Tailoring your engagement to the channels and audiences you are interacting with.
- Crafting relevant and engaging copy.
- Adaptability to work dynamically across many audiences, affinity levels, and passion points.
- Working closely with your team as well as various internal and external collaborators within Consumer & Shopper Engagement.
- Gathering and raising important insight from the community, to help inform decisions.
- Directly engaging with users, with a focus on supporting, informing, and inspiring.
- Identifying and actioning inappropriate content.
MUST HAVE:
- Experience with social media or other online Community Support.
- Fluency in spoken and written English + at least one of the following languages: German, Dutch, Italian, French, Spanish.
- Excellent communication skills.
- Digitally native with confidence communicating online.
- Confident in working with consumers where change and uncertainty can occur.
- Able to tailor tone of voice dependent on audience.
- Ability to assess risks of public engagement opportunities.
NICE TO HAVE:
- A passion and experience in videogames, and knowledge of gaming platforms, the LEGO videogame portfolio, and audiences is preferred.
- Strong understanding of the LEGO brand.
- Experience engaging with younger audiences through digital platforms.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
Here is what you can expect:
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount - From day 1 you will qualify for our generous colleague discount.
- Bonus - When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace - Our hybrid work policy means an average of 3 days per week in the office.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds to apply for roles in our team. The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights. Just imagine building your dream career. Then make it real. Join the LEGO(R) team today.
Community Engager in Slough employer: Lego
The LEGO Group is an exceptional employer that fosters a vibrant and inclusive work culture, encouraging creativity and collaboration among its employees. Located in Slough, UK, the company offers a hybrid working model, generous benefits including enhanced family care leave, life insurance, and a colleague discount, as well as opportunities for personal and professional growth. With a strong commitment to equal employment and children's rights, LEGO provides a meaningful and rewarding environment for those passionate about engaging with communities and inspiring future generations.
StudySmarter Expert Advice🤫
We think this is how you could land Community Engager in Slough
✨Tip Number 1
Get social! Engage with LEGO's online community before your interview. Comment on posts, share your thoughts, and show your passion for the brand. This not only helps you understand the audience but also demonstrates your enthusiasm for the role.
✨Tip Number 2
Tailor your approach! When you’re chatting with potential employers or during interviews, adapt your tone and style to match the LEGO vibe. Show them you can connect with fans just like they do!
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Reach out to current employees on LinkedIn, ask questions about their experiences, and express your interest in the Community Engager role. It shows initiative and can give you insider tips!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the LEGO team. Don’t miss out on this chance to build your dream career!
We think you need these skills to ace Community Engager in Slough
Some tips for your application 🫡
Show Your Passion for LEGO:When you're writing your application, let your love for LEGO shine through! Share any personal experiences or stories that connect you to the brand. We want to see your enthusiasm and how it aligns with our mission.
Tailor Your Tone:Remember, this role is all about engaging with our community. Use a friendly and approachable tone in your application. Show us that you can adapt your communication style to resonate with different audiences, just like you would in the role!
Highlight Your Digital Skills:Since this position involves social media and online engagement, make sure to showcase your experience with these platforms. Mention any relevant projects or campaigns you've worked on that demonstrate your digital savvy and ability to connect with users.
Apply Early!:We review applications on an ongoing basis, so don’t wait too long to submit yours. If this role excites you, head over to our website and apply as soon as possible. We can't wait to see what you bring to the table!
How to prepare for a job interview at Lego
✨Know Your LEGO
Before the interview, dive deep into the LEGO brand. Familiarise yourself with their products, values, and recent campaigns. This will not only show your passion but also help you tailor your responses to align with their mission.
✨Engage Like a Pro
Since the role involves engaging with fans online, practice how you would respond to different types of comments or questions on social media. Think about how to adapt your tone based on the audience and channel, showcasing your communication skills.
✨Show Your Creativity
Prepare examples of how you've previously engaged with communities or created content that resonates with audiences. Bring your ideas on how to enhance LEGO's community engagement, as this will demonstrate your proactive approach and creativity.
✨Be Ready for Scenarios
Expect situational questions where you might need to assess risks or handle inappropriate content. Think through potential scenarios in advance and be ready to discuss how you would manage them effectively while keeping the community safe.
