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- Tasks: Engage with LEGO fans, resolving queries via phone and email.
- Company: Join the iconic LEGO team in a supportive and creative environment.
- Benefits: Enjoy hybrid work, generous discounts, and performance bonuses.
- Other info: Be part of an inclusive team that values your contributions.
- Why this job: Bring joy to fans while working flexibly and creatively.
- Qualifications: Fluency in Norwegian and strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
LEGO in Slough is seeking a seasonal Customer Service Advisor fluent in Norwegian to respond to fan inquiries. You'll engage with customers via phone and email, resolving queries on orders, products, and more, while building strong relationships.
The role offers a hybrid work model with flexibility to work from home, generous colleague discounts, and a performance-based bonus. Join the LEGO team to bring joy to fans and be part of a supportive environment that values inclusivity and creativity.
Norwegian-Speaking Customer Service Advisor | Hybrid + Bonus employer: Lego
Contact Detail:
Lego Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Norwegian-Speaking Customer Service Advisor | Hybrid + Bonus
✨Tip Number 1
Make sure to brush up on your Norwegian language skills! Since you'll be engaging with customers in their native tongue, being fluent will help you build those strong relationships and resolve queries effectively.
✨Tip Number 2
Practice your phone and email communication. Role-play with a friend or family member to get comfortable with handling customer inquiries. The more confident you are, the better you'll perform during the interview!
✨Tip Number 3
Research LEGO's values and culture. Understanding what makes them tick will not only help you in the interview but also show that you're genuinely interested in being part of their supportive and creative environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Norwegian-Speaking Customer Service Advisor | Hybrid + Bonus
Some tips for your application 🫡
Show Off Your Norwegian Skills: Since this role is all about engaging with customers in Norwegian, make sure to highlight your language skills right from the start. Use clear and confident language in your application to show us you’re ready to connect with LEGO fans!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. Mention any previous customer service roles or experiences that showcase your ability to resolve queries and build relationships.
Be Yourself: We love creativity and inclusivity at StudySmarter, so don’t be afraid to let your personality shine through in your application. Share a bit about why you’re passionate about customer service and how you can bring joy to LEGO fans!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining the LEGO team!
How to prepare for a job interview at Lego
✨Brush Up on Your Norwegian
Since the role requires fluency in Norwegian, make sure you're comfortable speaking and writing in the language. Practice common customer service phrases and responses to ensure you can communicate effectively during the interview.
✨Know Your LEGO Facts
Familiarise yourself with LEGO products, recent launches, and the brand's values. Being able to discuss your favourite sets or how LEGO promotes creativity will show your passion for the brand and help you connect with the interviewers.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter, like handling complaints or resolving order issues. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to build relationships with customers.
✨Show Your Enthusiasm for the Role
LEGO is all about joy and creativity, so let your enthusiasm shine through! Share why you want to work for LEGO and how you can contribute to creating a positive experience for fans. A genuine passion for the role can set you apart from other candidates.