At a Glance
- Tasks: Lead user research and design omnichannel marketing journeys for LEGO.
- Company: Join the iconic LEGO brand known for creativity and innovation.
- Benefits: Enjoy Family Care Leave, colleague discounts, and a hybrid work model.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Create innovative experiences that truly resonate with users and make a difference.
- Qualifications: Experience in service design and a passion for user engagement.
The predicted salary is between 50000 - 65000 £ per year.
LEGO is looking for a Service Design Manager to drive complex omnichannel marketing journeys through Digital Consumer Engagement. The role demands a seasoned professional who can lead user research, journey mapping, and nurture team capabilities within a collaborative environment.
In addition to generous perks like Family Care Leave and a colleague discount, this position offers a hybrid work model averaging 3 days in the office. Candidates should be passionate about creating and developing innovative experiences that resonate with users.
Marketing Journey Architect — Service Design Manager employer: Lego
LEGO is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about creating meaningful consumer experiences. With generous benefits such as Family Care Leave and a flexible hybrid work model, employees are empowered to thrive both personally and professionally. The company prioritises employee growth through continuous learning opportunities, making it an ideal place for those looking to make a significant impact in the marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Journey Architect — Service Design Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at LEGO or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your journey mapping and user research projects. Make it visually appealing and easy to navigate, so potential employers can see your expertise at a glance.
✨Tip Number 3
Prepare for the interview by practising common questions related to service design and omnichannel marketing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Marketing Journey Architect — Service Design Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for creating innovative experiences shine through. We want to see how your passion aligns with our mission at LEGO, so don’t hold back!
Tailor Your Journey:Make sure to customise your application to highlight your experience in user research and journey mapping. We love seeing how your unique skills can drive complex omnichannel marketing journeys, so be specific!
Collaborative Spirit:Since this role thrives in a collaborative environment, share examples of how you've nurtured team capabilities in the past. We’re all about teamwork, so show us how you can contribute to our culture!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Lego
✨Know Your User Research
Dive deep into user research methodologies before your interview. Be ready to discuss how you've applied these techniques in past roles, especially in creating engaging marketing journeys. This will show your understanding of the user-centric approach LEGO values.
✨Master Journey Mapping
Brush up on journey mapping techniques and be prepared to share examples of how you've successfully mapped out customer journeys. Highlight any tools or frameworks you’ve used, as this will demonstrate your hands-on experience in service design.
✨Showcase Collaboration Skills
LEGO emphasises a collaborative environment, so come equipped with stories that illustrate your ability to work effectively within teams. Discuss how you’ve nurtured team capabilities and fostered a culture of innovation in previous positions.
✨Passion for Innovation
Express your enthusiasm for creating innovative experiences that resonate with users. Share specific examples of projects where your creativity made a difference, and don’t shy away from discussing what inspires you in the world of marketing and service design.
