At a Glance
- Tasks: Create memorable experiences for guests while managing store operations and engaging with customers.
- Company: Join the iconic LEGO Group, known for creativity and inclusivity.
- Benefits: Enjoy a generous discount, wellbeing resources, and enhanced paid leave options.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a fun, dynamic team that inspires creativity in children and adults alike.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
Core Responsibilities:
- Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times.
- Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards.
- Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations.
- Resolve customer issues and report challenging situations to manager.
- Customer engagement.
- Use of promotional materials, loyalty programs.
- Typically responsible for store operational tasks in duty.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
- Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
- Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real.
Join the LEGO team today.
Part-Time Retail Sales Associate | Liverpool, Guest Experience employer: Lego
The LEGO Group is an exceptional employer that prioritises a vibrant and inclusive work culture in Liverpool, where creativity and community thrive. With generous benefits such as enhanced family care leave, comprehensive insurance coverage, and a rewarding bonus scheme, employees are supported both personally and professionally. The company fosters growth opportunities and encourages a playful environment, making it an ideal place for those seeking meaningful and fulfilling employment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Associate | Liverpool, Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand what they value and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with common questions and allow you to showcase your personality, which is key for a role like this.
✨Tip Number 3
Show off your enthusiasm! When you’re in the interview, let your passion for the brand shine through. Talk about your love for LEGO and how you can create that signature experience for every guest.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re genuinely interested in the position and gives you another chance to express why you’d be a great fit for the team.
We think you need these skills to ace Part-Time Retail Sales Associate | Liverpool, Guest Experience
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see how you can bring that friendly and engaging manner to our team. Don't be afraid to show us what makes you unique!
Tailor Your Application:Make sure to tailor your application to the role of a Retail Sales Associate. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to creating a signature experience for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Early!:Don’t wait around! Applications are reviewed on an ongoing basis, so the sooner you apply through our website, the better your chances. We can’t wait to see your application!
How to prepare for a job interview at Lego
✨Know the Brand
Before your interview, take some time to familiarise yourself with LEGO's values and mission. Understanding their commitment to creativity and children's rights will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or created memorable experiences for customers.
✨Prepare for Situational Questions
Expect questions that ask how you would handle certain scenarios, like dealing with a difficult customer or maintaining store displays. Practise your responses to these types of questions to demonstrate your problem-solving skills and adaptability.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and are serious about joining the team.
