At a Glance
- Tasks: Engage with LEGO fans globally, responding to inquiries via phone and email.
- Company: Leading toy manufacturer known for creativity and fun.
- Benefits: Competitive salary, performance-based bonus, and hybrid work flexibility.
- Why this job: Help others and create memorable experiences in a fun environment.
- Qualifications: Fluent in Greek and English with a passion for customer service.
- Other info: Join a dynamic team and enjoy a flexible work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading toy manufacturer in Slough is seeking a Customer Service Advisor who speaks both Greek and English. In this role, you will engage with LEGO fans worldwide, responding to inquiries via phone and email.
The position offers a competitive salary, a performance-based bonus of up to 10%, and a hybrid work approach, allowing flexibility to work from home part of the week.
If you are passionate about helping others and creating memorable experiences, apply today!
Greek-Speaking Customer Support Advisor | Hybrid employer: Lego
Contact Detail:
Lego Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greek-Speaking Customer Support Advisor | Hybrid
✨Tip Number 1
Make sure to brush up on your Greek and English skills before the interview. Practising common customer service scenarios can help you feel more confident when engaging with LEGO fans.
✨Tip Number 2
Research the company and its products! Knowing about the latest LEGO sets or popular themes can give you an edge in the interview and show your passion for the brand.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your interest in the role and helps you determine if the hybrid work model suits your lifestyle.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Greek-Speaking Customer Support Advisor | Hybrid
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you love helping others and creating memorable experiences, just like the ones LEGO fans cherish!
Highlight Your Language Skills: Since this role requires Greek and English, make sure to showcase your language proficiency clearly. We’re looking for someone who can engage with our customers in both languages effortlessly, so don’t hold back!
Tailor Your CV and Cover Letter: Take a moment to customise your CV and cover letter for this specific role. Mention any relevant experience you have in customer service or working with toys, as it’ll help us see why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Lego
✨Brush Up on Your Greek and English
Since this role requires you to communicate with LEGO fans in both Greek and English, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your fluency and confidence during the interview.
✨Know Your LEGO Stuff
Familiarise yourself with LEGO products and their history. Being able to discuss popular sets or recent releases can impress the interviewer and demonstrate your passion for the brand. It shows that you’re not just there for the job, but you genuinely care about the LEGO community.
✨Prepare for Common Customer Scenarios
Think about typical customer service scenarios you might encounter in this role. Prepare answers for questions like how you would handle a difficult customer or resolve a complaint. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Show Your Flexibility and Team Spirit
With a hybrid work approach, it’s important to convey your adaptability. Share examples of how you've successfully worked in different environments, whether in-person or remotely. Highlight your ability to collaborate with a team while also being self-motivated when working from home.