At a Glance
- Tasks: Support global fans by providing exceptional customer service via phone and email.
- Company: Leading toy manufacturer with a passion for creativity and fun.
- Benefits: Competitive salary, performance bonus, and hybrid work model.
- Other info: Fixed-term role with a vibrant team and exciting challenges.
- Why this job: Engage with fans and make a difference during peak season.
- Qualifications: Fluency in English and Estonian, plus a knack for problem-solving.
The predicted salary is between 25000 - 32000 £ per year.
A leading toy manufacturer seeks a Customer Service Advisor to support fans globally during peak season. This fixed-term position requires fluency in English and Estonian, offering the chance to engage with consumers through phone and email.
Benefits include:
- Competitive salary
- Performance bonus
- Hybrid work model allowing up to three days of remote work
The ideal candidate will enjoy problem-solving and making connections with fans while ensuring exceptional service.
Estonian-Speaking Seasonal Customer Service Advisor employer: Lego
Contact Detail:
Lego Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estonian-Speaking Seasonal Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your Estonian and English skills before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to engage with fans right away.
✨Tip Number 2
Show off your problem-solving skills! Think of examples from your past experiences where you turned a challenging situation into a positive outcome. We want to see how you can make connections with customers and keep them happy.
✨Tip Number 3
Don’t forget to research the company! Knowing about the toy manufacturer’s products and values will help us tailor our responses during the interview, showing that we’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team during this exciting peak season.
We think you need these skills to ace Estonian-Speaking Seasonal Customer Service Advisor
Some tips for your application 🫡
Show Off Your Language Skills: Since this role needs fluency in both English and Estonian, make sure to highlight your language skills right at the start. We want to see how you can connect with our fans in both languages!
Tailor Your Application: Take a moment to read through the job description and align your experience with what we’re looking for. We love seeing candidates who understand the role and can demonstrate their problem-solving skills.
Be Personable: This position is all about making connections with fans, so let your personality shine through in your application. We’re looking for someone who can bring a friendly vibe to our customer service team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lego
✨Brush Up on Your Language Skills
Since this role requires fluency in both English and Estonian, make sure you’re comfortable switching between the two languages. Practise common customer service phrases and scenarios in both languages to show your proficiency during the interview.
✨Know the Company and Its Products
Familiarise yourself with the toy manufacturer’s product range and brand values. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company and its mission.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer service situations. Think of examples from your past experiences where you successfully resolved issues or made a connection with a customer, and be ready to share those stories.
✨Show Enthusiasm for Customer Engagement
This role is all about connecting with fans, so let your passion shine through! Be prepared to discuss why you enjoy customer service and how you can create memorable experiences for customers, especially during peak season.